University Health Network Looking for Financial Supervisor at Ontario Full Time

Financial Supervisor – Toronto, Ontario

Job Posting # 906376

Position: Financial Supervisor, Bickle Centre Front/Business Office

Site: Toronto Rehab- Bickle Centre

Department: Finance

Reports to: Financial Business Manager

Scale/Grade: $62,166 – $77,688 per annum

Status: Permanent Full-Time

Transforming lives and communities through excellence in care, discovery and learning

At University Health Network, which consists of Toronto General, Toronto Western, Princess Margaret, and Toronto Rehab hospitals, nothing is more important to us than our team of dedicated employees. UHN focuses on creating and maintaining a workplace of choice where our people are recognized and valued. We focus on creating a workplace where people enjoy the challenge of their career, create and engage in best practices and are treated with respect.

A leader in adult rehabilitation and complex continuing care, the Toronto Rehabilitation Institute brings together innovative patient care, ground breaking research, and diverse education to help people overcome or recover from disabling injury, illness, or age-related conditions.

As a member of the Toronto Rehab Bickle Centre (BC) Finance Team, the Financial Supervisor plays a vital role in the management and enforcement of best practices in admitting/registering patients, delivering excellent customer service, maximizing gift shop and CCC program revenue,implementing process improvements, and revenue-generating initiatives.

RESPONSIBILITIES:

Provides effective supervision, leadership, and guidance to Bickle Centre Front/Business Office and Gift Shop:

• Ensures the provision of optimum customer service through the efficient delivery of Front Desk and Gift Shop duties

• Establishes and implements appropriate procedures and systems to facilitate work activities (timely collection, validation, and correction of patients’ demographic data upon admission/registration).

• Ensures procedures and work routines are in place to achieve program goals for maximizing revenues, timely co-payment assessments, and collection of patient accounts, including OHIP, WSIB, Interim Federal Health, Inter-provincial, UHIP, private insurers, and uninsured accounts.

• Schedules, assigns, and supervises work of staff and monitors work to ensure timely completion of work and effective utilization of resources

• Develops and maintains excellent knowledge of departmental systems; provides training and advice to staff and other UHN stakeholders as needed

• Implements and ensures staff are updated on any new guidelines and/or policies affecting procedures within the department, such as Ministry of Health guidelines, CCC co-payment, legal, contractual, or hospital policies

• Reviews and validates co-payment assessments are correctly prepared and documented before endorsing Finance Managers’ approvals.

Account Analysis and Accounting Functions

• Creates, maintains, and monitors key metrics for Front/Business Office and Gift Shop

• Prepares monthly journal entries for reporting purposes, as assigned.

• Provides general ledger analysis and account reconciliations of co-payment and preferred accommodation revenues

• Recommends resolutions in collaboration with the CBARR Manager and Clinical Team and implements collection strategies.

• Ensure the accurate and timely posting of Gift Shop’s sales figures coming from the point of sale into the accounting system

• Plan and execute Gift Shop’s physical inventories bi-annually

• Performs other duties consistent with the job classification, as required.

QUALIFICATIONS:

• Demonstrated leadership skills with the ability to direct required

• Working knowledge of Epic is an asset

• Excellent written and verbal communication skills

• Ability to prioritize multiple competing tasks and motivate staff to focus on issues at hand

• Ability to work effectively in a high-pressure environment

• Excellent organizational and time-management skills require

• Demonstrated problem-solving skills

• Demonstrated commitment to exceptional client service and satisfaction

• Ability to deal effectively with difficult clients and conflicting situations

• Ability to troubleshoot and resolve client/vendor/customer problems diplomatically

• Basic knowledge of accounting practices, procedures, and generally accepted accounting principles

• Experience in system-related projects and system upgrades

• Gift Shop: strong knowledge of merchandising techniques, store display, selling, promotion, and marketing methods.

• Strong knowledge of computer application accounting systems & software applications, preferably in a Microsoft Office environment (i.e., Excel, Word, Access)

Preferred Qualifications: Willingness to work flexible hours onsite and changing shiftschedule.

Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

POSTED DATE: September 15, 2022 CLOSING DATE: October 7, 2022

For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN’s attendance management program, and possess all the required experience and qualifications should apply.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.