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Program Coordinator – THG (Social Medicine & Population Health) – Toronto, Ontario
JOB POSTING # 912622
Position: Program Coordinator
Site: Toronto General Hospital
Department: Social Medicine & Population Health Program
Reports to: Program Manager
Salary: $56,737 to $70,922 per annum
Hours: 37.5 hours per week
Status: Permanent Full-time
University Health Network (UHN) is looking for an experienced professional to fill the key role of Program Coordinator.
Transforming lives and communities through excellence in care, discovery and learning.
The University Health Network, where “above all else the needs of patients come first” , encompasses Toronto Rehabilitation Institute, Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre and the Michener Institute of Education at UHN . The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of groundbreaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.
University Health Network (UHN) is a research hospital affiliated with the University of Toronto and a member of the Toronto Academic Health Science Network. The scope of research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. Research across UHN’s five research institutes spans the full spectrum of diseases and disciplines, including cancer, cardiovascular sciences, transplantation, neural and sensory sciences, musculoskeletal health, rehabilitation sciences, and community and population health. Find out about our purpose, values and principles here. (https://www.uhn.ca/corporate/AboutUHN/Purpose_Performance/Pages/purpose_values_principles.aspx)
Job Description
The Gattuso Centre for Social Medicine seeks to address health inequities, working alongside community organizations, UHN clinicians, marginalized populations, persons with lived experience, patients, and all levels of policymaking to co-design, evaluate, and scale innovative data-driven programs that lead to better health. Applying a social determinants of health approach, the Social Medicine and Population Health Program aims to bridge health services and the broader social environment of UHN’s most medically and socially complex patients with the highest needs through the design, implementation, research and evaluation of new care models and initiatives to address the health implications of inequity.
The Social Medicine Program is seeking a Program Coordinator to support high quality project development, implementation and evaluation by assisting with ongoing project coordination and evaluation as well as communication and dissemination activities.
Job Tasks
Meeting Coordination: Organize and support executive and project-specific meetings, including logistics and minutes, as well as follow-up on completion of action items with team members.
Information Management: Maintain updated records on the status and activities of Social Medicine projects, partners, staff, and volunteers. This includes updating records and associated materials, updating descriptions of projects and collaborations.
Project Management / Coordination: Assisting in the ideation and execution of Social Medicine projects, including: developing work-back schedules, project protocols, research ethics submissions (as required), promoting timely completion of tasks by project team members
Program & Project Reporting: Assist in the completion, review and submission of report narratives and other reports as are required by donors and project partners.
Research Assistance: Availability to assist with research assistant tasks (transcription, preparing interview guides, conducting interviews/surveys, coding and analyzing, preparing reports)
Dissemination: Assisting in the planning, preparation, review, and production of dissemination materials (e.g., manuscripts, oral and multimedia presentations, web-based elements). This may include translation of content into plain-language for diverse audiences.
Finance & Fundraising: Coordinate the preparation and submission of program and research funding proposals and reports including: creating work-back schedules, promoting timely completion of tasks by team members, tracking financial elements.
Accountability
Direct to the Program Manager, Social Medicine and Population Health Program, University Health Network
Key Responsibilities
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Manages multiple competing priorities, and able to rapidly shift focus in response to changing priorities
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Lead discussion on project progress and present to the leadership team on key milestones
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Implement best practices and obtain local client/patient, clinical, community, organizational and system perspectives
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Collaborate with team members to ensure projects meet targeted and measurable outcomes
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Lead all aspects of the project life cycle, working closely with the Program Manager and key stakeholders to:
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Advance health equity in project delivery
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Identify key stakeholders
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Develop project metrics, surveys and data solutions
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Ensure projects are completed within budget and specified timeline, and refine approaches as needed
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Prepare reports and obtain stakeholder and project team feedback
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Develop strong relationships with stakeholders and leverage multiple communication mechanisms and styles to effectively manage relationships with key stakeholders, ensuring engagement in, and continued support of, projects
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Identify key issues and potential risks to project and stakeholder relationships. Provide recommendations to the Manager related to issue resolution options
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Review data from various sources, analyze and interpret the information to inform project progress
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Strong knowledge and understanding of population health, health equity, and the social determinants; as well as health system design and implementation to address inequities
Education
- At minimum, completion of a bachelor’s degree in a relevant health or social work field or recognized equivalent of lived or work experience
Experience and Skills
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At minimum, 5 years practical and related experience, and/or on the job training
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Experience in program development and implementation
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Strong experience building connections and relationships with community organizations
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Strong knowledge of, and familiarity with, community resources to address the social determinants of health, including housing, poverty, and food insecurity
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Dynamic knowledge of community engagement principles
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Strong understanding of trauma-informed care and anti-racist, anti-discriminatory, anti-oppressive practices
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Understanding of acute care setting and ability to navigate hospital systems an asset
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Knowledge of the Ontario and Toronto health care and social services systems and public health an asset
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Well-developed decision-making, problem-solving, and judgement skills
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Excellent interpersonal, oral, and written communication skills
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Well-developed public speaking abilities
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Facilitation and/or teaching experience
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Proven ability to work as a team member and independently
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Ability to have and use diplomacy and tact at all times
Professional Affiliations/Memberships
- Member in good standing with professional college (if applicable)
Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code
If you are interested in making your contribution at UHN, please apply on-line. You will be asked to copy and paste as well as attach your resume and covering letter. You will also be required to complete some initial screening questions.
Posted Date: January 10, 2023 Closing Date: February 10, 2023
For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN’s attendance management program, and possess all the required experience and qualifications should apply.
University Health Network thanks all applicants, however, only those selected for an interview will be contacted.
UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted
