Term: 19 months
The University of Waterloo Library is the campus’s partner in learning, research, and innovation. Its two main locations and three satellite spaces act as interdisciplinary hubs, bringing together the knowledge, expertise and resources needed by our diverse campus community. The University was built for change and the library exemplifies Waterloo’s agility as we continuously transform our approaches to creating, discovering, using, sharing and preserving information. With a commitment to open and equitable access to information, we equip researchers and students with the critical research skills to improve our world as active citizens, creative problem solvers and agile leaders. All of our work is done with a strong commitment to equity, diversity, inclusion and accessibility.
The Collections Maintenance Data Analyst & Supervisor (Davis) is responsible for developing reports from large and complex library datasets to meet the collections maintenance needs of the University of Waterloo libraries; assisting with collections maintenance projects with emphasis on process improvement; and ensuring that physical collections at the Davis Centre Library are in order for ease of patron use.
Analyzes library data to identify issues and opportunities, and to develop reports and assessments for collections maintenance and user services throughout the Waterloo library for withdrawing, moving, and re-aligning library collections, and reporting on patron related activities
Developing and maintaining expert, up to date knowledge of complex library data, various library work processes, the library operating system Alma, Alma Analytics, and several additional software and analysis tools such as SQL server and Confluence for documentation needs
Development of clear problem analysis statements as a prelude to independently designing and developing relational databases for collecting data, cleaning, transforming, validating, and modeling it with the purpose of drawing conclusions and making recommendations that significantly impact on the resources available to the University’s research community
Clear communication of results of analysis which includes presenting data in charts, graphs, and tables to a wide range of stakeholders throughout the library and occasionally throughout the Ontario Council of University Libraries Collaborative Futures Consortia (OCUL CF) that consists of 18 schools across Ontario
Consulting and collaborating with a wide range of library staff from the Cataloguing, Circulation Services, Collection Development, Digital Initiatives, and Information Services and Resources departments and various staff from within the OCUL CF libraries
Serving as a department resource for developing reports in other, non-collection areas and for providing technical support
Maintaining up to date documentation that includes Data Documentation, Metal Data, and procedural documentations
Coordinates daily activities and supervises casual student staff in collections maintenance at the Davis library
o Overseeing the hiring, scheduling, and supervising of casual collections maintenance staff
o Providing support and direction on daily tasks such as small shifts of the collections
o Participating in the hiring, support and supervision of contract or co-op student staff
Assesses problems with bibliographic records and liaises with Cataloguing staff as needed to arrive at solutions
Works with Davis Information Services & Resources staff to resolve maintenance issues
Ensures that associated statistics are collected and presented as appropriate
Provides project management support for circulation and collection maintenance initiatives
Participates in the planning of special projects such as major withdrawal projects and large shifts of the UW library collections and provides support to the project manager and coordinator organizing and managing the projects
Maintains contact with other library and campus departments, and with external contacts, to successfully conclude projects
Responsible for sharing in the provision of support for Collections technology, along with other collections maintenance experts
Consulting and collaborating with a wide range of library staff to identify training needs
Participates in developing training materials and conducting training sessions for University of Waterloo library staff on Alma Analytics
Actively participating in developing training materials and conducting training sessions for University of Waterloo library staff
Investigating and testing of changes to all Collections Maintenance-related end-user software and assisting with the development and delivery of training on the changes to the software
Provides outstanding client service at the circulation desk, with all library, campus and non-campus community members throughout the workday:
Consistently practices a wide variety of client service skills, such as: patience; attentiveness; positive language; willingness to learn; and willingness to problem-solve on behalf of library patrons
Embraces a collegial and collaborative outlook
Contributes to continuous improvement in the department by identifying and bringing forward issues, and by participating in working groups and committees
Generally, supports and advances the Library’s strategic directions to further the Library’s contribution to the campus Strategic Plan
Shares in the provision of circulation desk services
o Typically works one 2-hour shift per week at the circulation desk
o Participates in providing evening, weekend, and weekend-evening back-up coverage for circulation desk supervisors
Undergraduate degree. Equivalent combination of education and/or experience will be considered
Cleaning, analyzing, interpreting, and displaying data using different approaches and business intelligence tools
Developing and querying a relational database
Excellent communication and interpersonal skills
Demonstrated commitment to high-quality customer service
Advanced skills in developing and querying a relational database
Advanced skills in MS SQL, Access, and Excel
Proven ability to manage very detail-oriented processes requiring an exceptional degree of accuracy
Proven self-starter with demonstrated commitment to process improvement
Excellent analytical and problem-solving skills
Well-developed organizational skills
Proven ability to prioritize tasks
The University of Waterloo is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. The University of Waterloo is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.
The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at [email protected] or 519-888-4567, ext. 45935.
iCIMS Requisition ID: 2022-9367
Employment Type: Temporary
Salary Range: $58,542 – $73,178
External Company URL: https://uwaterloo.ca/
Street: 200 University Avenue West
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