The Faculty Relations Manager is a primary liaison with the faculty on two fronts: a) to ensure Co-op contributes to the academic mission of the faculty; and b) to provide account-like oversight to the faculty as a uWaterloo co-op employer. This role provides a senior-level single point of contact with faculty to create greater opportunity for strategic and value-added collaboration and partnering, and facilitates evolution toward uWaterloo as a “model” co-op employer.
This position will be focused on the continued development of Grad WIL (Work-Integrated Learning) and include forms of WIL beyond co-op, direct student engagement, and collaboration and consultations with faculties/programs, employers, and UW colleagues (e.g., CEE and GSPA).
Responsibilities:
Serve as the primary “face” and liaison to Faculty for academic integration and co-op employment
Foster an open and transparent dialog between Co-op and the faculty
Identify and promote academic program and faculty co-op requirements
Engage with the Faculty to ensure contributions as appropriate to policy, strategy, new programs, and operational discussions/decisions
Own the experience of all faculty-based employers: academic, staff, and administrative
Optimize Faculty strategies to effectively manage co-op work terms
Ensure appropriate support for Faculty co-op and graduate hiring as per a faculty account plan
Consultation and Support for Initiatives For Student Success
Ensure consultation and support for initiatives (faculty or Co-op) for student success (e.g. criteria for jobs, duration of work terms, etc.), working with the Co-op Student Experience Manager
Lead Co-op engagement with faculty on program reviews and feasibility analyses
Lead development of jobs for new academic programs
Create smooth transition to account manager when first co-op student is hired
Monitor success of two work terms of new role through Account Manager and Student Advisor,
Provide overall leadership to the organization
Personally champion mission, vision and guiding principles and play a leadership role in bringing them to life
Provide leadership, direction and strategic planning for Co-op
Monitor business practices to ensure that Co-op has the appropriate practices and processes to work effectively internally and represent UW externally
Lead the development of new capabilities required by the introduction of new systems, tool or processes
Develop productive, collaborative working relationships across Co-op and uWaterloo
Lead the identification, development and implementation of projects to improve servicequality, relationships, stakeholder satisfaction, timeliness, staff capability and performance
Develop internal/external customer service standards, monitors satisfaction with service delivered and take action to restore and enhance service quality
Leverage Faculty Relationships
Leverage Faculty relationships to develop new employers outside UW
Qualifications:
University degree
7 years of related experience, including experience in front-line or account management, and experience in academic settings, preferably working with faculty-level administration
Program/project management experience is an asset
Research planning and executing web-based research is an asset
Problem solving: The Faculty Relations Manager works with incomplete or poor quality data and information, assesses and integrates the needs and perspectives of multiple stakeholders, and drives from available information to actionable and innovative recommendations (e.g. new program definitions; relevance criteria for specific work terms in a sequence; methods and strategies for job development and employer relations)
This role involves unusual hours or schedules (e.g. flexible/extended work hours to meet changing priorities and pressing deadlines)
Vaccination Requirement Statement:
Effective May 1, 2022, the University suspended its Vaccination Requirement. Prior to May 1, pursuant to this Requirement, all University employees were required to submit proof of full vaccination against COVID-19 (subject to the University’s obligations under the Human Rights Code to accommodate employees who were unable to receive a vaccination). The University’s Vaccination Requirement website can be found here: https://uwaterloo.ca/coronavirus/return/vaccination-requirement.
The pandemic is ongoing and public health advice continues to evolve. Accordingly, the University reserves the absolute right to reinstate the Vaccination Requirement on short notice, and upon such reinstatement you will be required to comply. You shall also be required to comply with any new health and safety policies/requirements implemented by the University from time to time, including new policies/requirements related to mandatory employee vaccination. As the University may need to reinstate the Requirement on short notice, it will continue to collect and maintain up-to-date information on employee vaccination status. Please submit your Covid-19 vaccine status (QR code) to: https://checkin.uwaterloo.ca/
Failure to comply with the Vaccination Requirement if it is reinstated, including failure to comply with any future amendments to the Vaccination Requirement, or failure to comply with new health and safety policies/requirements implemented by the University, including those related to new mandatory employee vaccination, shall result in discipline up to and including termination of employment.
The requirement to be vaccinated, if reinstated, will be subject to the duty to accommodate pursuant to the Human Rights Code. If you are unable to be vaccinated for reasons related to a ground protected under the Human Rights Code, you may submit a written request for accommodation with an explanation of the reasons and/or any supporting documentation. If you request accommodation, the University may follow up with you for further information if necessary.
Equity Statement:
The University of Waterloo is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. The University of Waterloo is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.
The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at [email protected] or 519-888-4567, ext. 45935.
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