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Uplift’s mission is to help people get more out of life, one thoughtful purchase at a time. Our enterprise Buy Now, Pay Later solution is used by the world’s most loved brands including Southwest Airlines, Carnival Cruise Line, Universal Studios, and more. With flexible pay over time installments, we empower consumers to buy what matters most while unlocking higher conversions and customer lifetime value for our partners.
Our team is rapidly growing and comes from diverse backgrounds of leading technology and financial brands. Our HQ is in Sunnyvale, California with offices in Toronto, Ontario, New York, Reno, Nevada, and Guadalajara, Mexico.
Working at Uplift allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.
Uplift is looking for a highly motivated and experienced Fraud Investigator to help fighting against fraud. The successful candidate should be able to conduct timely, special, and complex investigations related to suspected fraud and have a strong understanding of fraud prevention methods and regulations in general. Additionally, the fraud investigator should be instructed in analytics, data analysis, and communication skills to assist in uncovering hidden information and mitigating risk effectively.
What you will do and achieve
- Investigate and analyze potential fraud cases in a timely manner and meet predetermined SLAs (productivity targets) and other quality standards.
- Leverage appropriate and varying external and internal tools and techniques to dive deep into investigation issues using data (prefer strong SQL skill to pull data from raw sources).
- Communicate effectively both in verbal and written form on all investigative matters.
- Collaborate effectively with other members of the organization.
- Maintain strict confidentiality.
Who you are
- Bachelor’s Degree in Business Administration, Finance, or similar
- 2+ years work experience in fraud, preferably at a payments or financial industry
- Strong background in fraud investigation, detection and analysis.
- Ability to coordinate complex projects from start to finish.
- Excellent communication and problem-solving skills.
- Ability to work independently with minimal supervision.
- Ability to build relationships and collaborate with stakeholders.
- Ability to think critically and come up with creative solutions.
- Excellent organizational and time management skills.
Set yourself apart with
- Proven track record of successful fraud investigations.
- Ability to utilize advanced analytical techniques to identify and assess risks.
- Proficient in using case management systems in addition to vendor tools such as Threatmetrix
Life at Uplift
- Health Insurance and RRSP plan: some plans cover 99-100% premiums for medical, dental, and vision insurance and a RRSP
Work/Life Harmony: Flexible, remote-first work culture. Uplift fosters a culture where employees can achieve both their professional and personal goals. This balance is especially true for our working parents
Shared Success: competitive salary and Pre-IPO stock options
Health and Wellness Perks: Uplift is proud to reimburse our employees for exercise, wellness products and activities as well as free counseling and coaching for physical, mental and emotional support
Professional Development: We are committed to the growth and development of all of our employees. Uplift invests in professional conferences, certifications, and training for employees who want to grow in their careers
Pick-A-Perk: money that can go towards something of your choosing within tuition reimbursement, student loan payment reimbursement, vacation savings account, charitable donations, or home office expenses
We want you!
If you made it this far, chances are you’re as excited about working to change how people experience BNPL as we are — and we love that. Please apply even if you’re unsure about whether you meet every single requirement in this posting. Uplift is looking for smart, intellectually curious people who are invested in our mission, not just those who can “check all the boxes”.
Uplift is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Note: Uplift does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Uplift is not responsible for any fees related to unsolicited resumes.
