Our Key Holders are responsible for supporting store management to create a positive working environment for the team and an excellent shopping experience for our customers. This includes acting as a supervisor, opening the store for business and ensuring we are ready to welcome customers, and/or closing down for business, and preparing our store for the following day. Key Holders treat the store as their home and act as a link between management, the team, and the warehouses to ensure we meet customer needs. Our Key Holders earn an hourly base, plus uncapped commission, and bonuses.
Our stores are open 7 days a week, so we are looking for candidates who can work 30-40 hours per week and are available to work a variety of shifts on weekdays, weeknights, and weekends.
If you love beautiful home décor and helping people, come put your passion to work at Urban Barn!
Who You Are
Friendly, self-motivated, and vibrant
Team player with a positive attitude
Sales-driven while being respectful and customer-focused
Passionate about interior décor and merchandising
Strong communication and listening skills
What You Bring
2 years’ retail and customer service leadership experience preferred
Open availability with the flexibility to work weekdays, evenings, weekends, and holidays
A talent for establishing rapport with customers and offering exceptional service
Ability to coach, train and direct team members while maintaining open communication and productivity
Highly organized, motivated, and can get quality work completed
Ability to lift/move stock weighing up to 50 lbs.
Why Join Urban Barn
We don’t just sell home décor, we help furnish life’s biggest moments
Work for a proudly Canadian company with stores in six provinces
Competitive benefits package
Generous employee discount
Competitive salary with added incentives and bonuses
Commitment to your growth and development within the retail and home décor industry
We offer a fun work environment with a collaborative team that loves to talk design
Urban Barn is a national retail chain offering high-quality furniture and home décor. Established in 1990, we are a proudly Canadian company with over 50 retail stores across the country. We’re all about making our customers and employees feel right at home.