Valley Vision Optometry Looking for Vision Care Coordinator Full Time

Attitude & Work Ethic

Do you appreciate a strong work-life balance? You will no longer need to work evenings or weekends and we close for a week every year for Christmas. Want to save money and get fit by cycling to work? We have a cycle-friendly workplace with an eyeglass-shaped bike rack and in-office shower. Have you ever wanted to be like Steve Jobs and wear the same clothes every day to conserve your energy for higher-level thinking? We provide you with 5 pairs of black scrubs. Want to save money on lunch? Due to a miscommunication with our contractor, we now have the most expensively renovated staff lounge in Port Alberni!

Are you eager to learn all aspects of optometric patient care and vision health? Do you have a steady and consistent demeanor? Do you value excellence? Are you able to overcome the fear of asking questions? Do you enjoy being part of a close team and taking responsibility for the mutual success of all through your individual performance? Above all, are you kind and patient-centric? Will you be able to leave each patient with a feeling of wellbeing?

As a VCC, you will utilize technology in all aspect of your responsibilities including Electronic Medical Records. An openness to learning new technology is essential to your role, as is a desire to continuously improve the ways the office leverages EMR to deliver patient care.

What the heck is a VCC?

Central to the patient experience, as a Vision Care Coordinator, you ensure that every patient seen by our team receives the best in personal connection and leading-edge medical care. You are responsible for accurate patient histories, diagnostic testing and image capture with advanced optometric equipment. You facilitate smart patient flow from reception to the exam room to the eyewear gallery, working seamlessly with colleagues. This is the ideal opportunity to launch and grow your career in healthcare with on-the-job training in every facet of patient support.

Responsibilities

· Prepare all exam rooms including sterilization and calibration of instruments

· Obtain and record patient’s preliminary case history

· Administer eye drops

· Diagnostic testing as directed by optometrist

· Utilize electronic medical records to assist doctor in exam room as medical note taker

· Assist with contact lens training, diagnostic lens orders and follow up patient visits

· Learn all facets of patient reception and optical styling and sales to provide backup to team when necessary

· Other duties as requested by leadership team

Qualifications

Skills

· Proficient in use of internet and Microsoft Office

· Solid keyboarding skills: 50 WPM

· Excellent spelling and clear communication

· Familiarity with optometry or medical office protocols an asset but not necessary

· Strong ability to function on multiple tracks at the same time

· Self-starter with willingness to move things forward in a professional manner

Attitude

· Passion for patient care and concern for others

· Curious and engaged, eager to grow in professional knowledge

· Able to frame things in a positive manner and see the good

· Self-confident

· Committed to personal excellence

Qualifications:

Post-secondary education an asset

Strengths

• Adaptability – you prefer to go with the flow. You take things as they come and discover the future one day at a time.
• Consistency – you are keenly aware of the need to treat people the same. You try to treat everyone with equality by setting up clear rules and adhering to them.
• Discipline – you enjoy routine and structure. Your world is best described by the order you create.
• Empathy – you can sense other people’s feelings by imagining yourself in others’ lives or situations.
• Input – you have a craving to know more. Often you like to collect and archive all kinds of information.
• Learner – you have a great need to collect and archive. You may accumulate information, ideas, or artifacts or even relationships.
• Restorative – you are adept at dealing with problems. You are good at figuring out what is wrong and resolving it.
• Responsibility – you take psychological ownership of what you say you will do. You are committed to stable values such as honesty and loyalty.

Profit Share Program:

· After your successful 90-day introductory period, you will get to be included in our profit sharing program.

Benefits:

• Clothing
• Cycle friendly workplace
• Company events
• Dental Care
• Disability Insurance
• Employee assistance program
• Extended health care
• Life insurance
• Nicest lunch room in Port Alberni
• Profit sharing
• In house Eyecare and Eyewear plan
• Tuition reimbursement
• Wellness program

Your schedule will be Monday through Friday, for an 8 hour shift, between the hours of 7:15am and 4:45pm. Your hours may change potentially, to cover vacations, staff shortages etc.

Job Type: Full-time

Salary: $16.67-$23.33 per hour

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Profit sharing
• Store discount
• Tuition reimbursement
• Vision care
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Application question(s):

• Shifts can start as early as 7:15am and can end as late as 4:45pm. Are you able to work between these hours, Monday to Friday?

Education:

• Secondary School (preferred)

Language:

• English (required)