Van Cleef & Arpels Looking for Assistant Boutique Manager at Toronto, Ontario, Canada Full Time

At Van Cleef & Arpels Americas, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Assistant Manager, VCA

Role Overview

The Assistant Manager is responsible for assisting the Boutique Director of the Van Cleef & Arpels in the overall management and enhancement of the shop, with the main objectives of developing sales, growing the sales teams and reaching a sustainable high quality of service. As an Assistant Manager, one must be a true leader in the boutique, sharing VCA values with the teams and acting as a true Ambassador of the Maison.

Responsibilities

An Assistant Manager supports the Boutique Director in planning and directing the day-to-day sales operations of the boutique and helps the team achieve performance goals through feedback, coaching on the floor and maintaining proper coverage by optimal scheduling. The role provides excellent customer service, nurtures the team, and elevates the shop experience to support sales growth. The Assistant Manager supports and guides the team in all aspects of operations, including policy and procedure and corporate directives. The role is responsible for liaising with the Corporate office on stock levels, CRM initiatives and Operations. An Assistant Manager represents the Maison as an ambassador, networks within the community, shows perfect knowledge of the back-office operations and ensures products and displays are merchandised effectively to maximize sales.

Qualifications

Qualifications for this role include: a Bachelor’s Degree and/or three to four years of working in management in a fast-paced luxury environment is preferred. An Assistant Manager must have the ability to elevate client experiences, nurture client relationships and ability to provide solutions to client’s needs. The role requires prior management experience, strong computer skills, ability travel and strong networking and interpersonal skills. Applicants must have valid work authorization for employment in Canada.

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

Accommodations will be made for applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.