Vancouver Police Department Looking for Credit & Collections Analyst at Vancouver, BC Full Time

Credit & Collections Analyst

Requisition ID: 37070

Company
Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada’s Top 100 Employers, BC’s Top Employers, and Canada’s Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose and Function
The Credit and Collections Analyst plays a key role in recommending new credit and extensions of credit through research and analysis of financial documents. The position should have experience interacting and working with customers, to ensure their credit fits in with the current risk portfolio of the City. The position is responsible for maximizing cash flow and mitigating risk through due diligence and sound credit decisions.

The Credit and Collections analyst is responsible for securing payments on past due accounts and for evaluating the credit worthiness of prospective customers. This position requires to secure payments on past due customer accounts through follow up calls, promotion of payment methods such as Pre-Authorized debits (PARP), EFT, credit cards, etc. and successful negotiations or escalation. Consistent follow-up with internal partners for action and approvals is necessary to drive results.

Specific Duties/Responsibilities

• Checks customer’s credit and approve or deny applications based on City standards, policies and procedures
• Enters, updates and retrieves information for credit applications
• Performs cash flow analysis, reviews financial statements and creditworthiness of businesses
• Participates in the development of the City’s credit control system
• Maintains accurate records of AR, analyzes the effectiveness of the city’s credit control system and implement changes to improve profitability and reduce bad debts
• Ensures customers pay on time and chases any overdue invoices
• Determines required payment dates and coordinate with project managers to resolve all collection issues and reconciles all unapplied cash accounts.
• Negotiates payment plans with customers and sets up terms and conditions and initiates legal procedures in consultation with Law department, if necessary
• Receives documents and or instructions from various City departments regarding overdue invoices and or bylaw fines
• Responds to inquiries from customers with respect to credit and payment terms
• Updates procedures and policies regarding credit and collection policies
• Provides recommendation and coordinates with other departments to recommend enhancements to collection processes.
• Prepares assignment reports on monthly basis for all credit accounts and collection agency.
• Interprets all complex terms for collection process and affiliate agreement terms and maintain relationships with all internal and external customers.
• Assists with statutory, compliance and client audits
• Other duties/responsibilities as assigned

Minimum Qualification Requirements
Education and Experience:

• Diploma in Finance, Accounting, Business or related field and sound experience as a Credit Analyst and with payment resolution and credit management and control experience, or an equivalent combination of education, training and experience.

Knowledge, Skills and Abilities:

• Considerable knowledge of the basic principles and standard practices of accounting, credit management and bookkeeping.
• Good knowledge of office methods and procedures and of the uses of standard office equipment.
• Good knowledge of the specific rules and regulations governing departmental activities.
• Considerable knowledge of the policies, principles and regulations governing departmental activities.
• Strong knowledge of Microsoft Office Suite applications
• Strong mathematical and analytical skills and an eye for detail
• Strong teamwork, organization and communication skills and ability to collaborate and work across many departments
• Strong negotiation skills
• Strong data entry and analysis skills
• Excellent verbal and written skills
• Ability to analyze financial statements to assess liquidity and credit worthiness
• Ability to research and evaluate data to make informed decisions and solve problems
• Ability to listen to customers and negotiate winning solutions
• Ability to establish and maintain effective working relationships with the general public and other external and internal contacts.

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite. At this time this position is eligible to be part of the Flexible Work Program.

The City of Vancouver has a COVID-19 Mandatory Vaccination Policy. All external applicants applying to the City of Vancouver are required to be fully vaccinated as a condition of hire and subject to this policy as a condition of ongoing employment. Candidates may only be exempted from this requirement if they request and are approved for an accommodation based on a reason related to a Human Rights Code ground (such as disability). Such a request must be made during, not after, the recruitment process.

Business Unit/Department: Finance, Risk & Supply Chain Management (1150)

Affiliation: CUPE 15 Non Pks

Employment Type: Regular Full Time

Position Start Date: November, 2022

Salary Information: Pay Grade GR-022: $35.66 to $41.98 per hour

Application Close: December 11, 2022

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process.Learn more about our commitment to diversity and inclusion.

Before you click Apply now

Once you start your application you can save your work and leave the applications page, however please remember to submit your profile to the specific job requisition before the posting closing date.

In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx.. 5-10mins. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a tailored summary of skills and experience related to the position.

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