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Head Barista
Mollie’s Retail Store
Mollie’s Market at District Animal Hospital & Urgent Care is looking for a Head Barista to join our team and VCA family.
As our first ever purpose-built community hub, we see our coffee shop as a central part of our plans to bring both coffee lovers and pet lovers together under one roof. The Head Barista will work under the direction of the Café Manager to help coordinate, schedule, and run day-to-day operations of the Mollie’s Market Café , with a focus on providing exceptional service to our guests. The successful candidate must be passionate about their own growth and development, have a love for all things coffee and be highly organized.
Key Responsibilities
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You are the in-house expert on specialty coffee, and training staff on techniques, equipment and products related to specialty coffee preparation.
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Overseeing day-to-day operations of the café, under the direction of the Café Manager.Key holder duties and cash out procedures, monitoring inventory& supplies, and maintaining equipment.
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Ensuring that opening and closing procedures are completed smoothly and efficiently.
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Demonstrating exceptional knowledge of our menu, making recommendations on drink and menu options, training staff on food and drink menu items.
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Assisting leadership in creating systems, schedules, and routines to keep the café running smoothly and efficiently.
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Ensuring health and safety, and food service standards are upheld while also training employees on applicable health and safety practices and regulations.
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Ensuring our high standards are upheld regarding customer service, cleanliness, quality, accuracy, and speed of food and drink preparation.
What You Bring
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A thorough knowledge of specialty coffee preparation, strong understanding of espresso and drip coffee methods and ensuring highest quality service to our guests.
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A strong understanding of café operations and food services preparation, including safe food handling skills, café equipment, and staff training & scheduling.
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Inventory management and ordering experience.
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You are customer service driven, apply a sales-focused approach, work responsibly and achieve goals in a timely manner.
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Excellent interpersonal skills and can engage with a diverse range of customers.
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Able to identify needs and opportunities regarding café services.
Qualifications
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2+ years’ experience as a head barista, in a fast-paced and busy specialty coffee shop.
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Additional experience in a lead role in a customer service operation is an asset.
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FoodSafe Level 1 is a bonus.
What VCA Canada Offers
Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you!
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A caring culture of Wellness and Appreciation!
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Competitive wages and benefits!
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Exceptional career development: there is room to grow here!
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Referral Bonus Rewards
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Opportunities to give back in your community through VCA initiatives
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Generous personal pet care discounts
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And extra perks like shopping discounts and cool wellness apps!
Click “Apply Now”
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.
