Verra Mobility Looking for Learning and Development Specialist at Ottawa, Ontario, Canada Full Time

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world’s largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.

Culture

Verra Mobility Corporation is a rapidly-growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values—Do What’s Right, Lead with Grace, Win Together, and Own It—in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence.

Position Overview

Verra Mobility is hiring a dynamic individual to lead our US and Canada training programs, directly influencing internal and external customers. You should be a friendly, self-motivated team player with strong interpersonal skills who will ultimately be responsible for guiding clients and employees through various training programs and initiatives ranging from onboarding, continuous improvement, and client implementation training. While partnering closely with colleagues across the organization to align training needs to business outcomes across Verra Mobility.

Essential Responsibilities

• Develop, deliver, and maintain training for internal personnel and clients, including onboarding and refresher training.
• Design and deliver effective training solutions for group and individual settings.
• Collaborate with leadership to identify gaps and deploy training solutions that fit company philosophy and meet business needs.
• Stay abreast of the latest technology and trends in the learning and development space.
• Overseeing the training programs for the US and Canada, which includes ensuring a complete trainee experience, monitoring performance, and ensuring the continuity of the training programs.
• Prepare various training materials, including e-learning, in-person, virtual, etc. that best fit the needs of the internal or external customer(s).
• Ensure trainee compliance with corporate and governmental standards.
• Develop processes to monitor post-training compliance and performance; take a proactive approach to identify potential compliance risks and partner with correct parties to develop an action and remediation plan.
• Evaluate and provide mentoring for trainees.
• Work with internal and external stakeholders to ensure training interventions are timely and support the needs of the business.
• Provide regular reports detailing training impact.
• Other duties as assigned.

Qualifications

• Bachelor’s degree or equivalent combination of education, training, or experience.
• Training and development certification(s) preferred.
• Minimum of five years experience in training delivery and instructional design.
• Familiarity with authoring tools and learning management systems.
• Ability to travel up to 40% of the time.
• Ability to assess learning and development needs.
• Thorough knowledge of learning techniques and modalities.
• Ability to assess and report on learning effectiveness.
• Ability to effectively partner with global stakeholders inside and outside of the company.
• Excellent verbal and non-verbal communication skills.
• Lifelong learner able to drive self-development.
• Ability to grasp new technology quickly.
• Excellent skills with Microsoft Office.

Verra Mobility Values

An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:

• Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
• Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
• Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
• Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

Verra Mobility is an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.