Via Rail Canada Looking for Station Service Attendant Full Time

Status :
Permanent – Part time

Job Category :
Customer Service

City :
JASPER

Province :
Alberta

Annual Salary / Hourly Rate :
29.26

Number of positions to be filled :
3

Application Deadline: :
2023-03-03

Description :
VIA Rail Canada Inc. is currently seeking 3 Station Attendants in Jasper.

Your definition of giving an excellent customer service is warmly greeting people and answering their needs with diligence, efficiency and heartfelt appreciation for their business.

You will guide passengers in the station or on the platform accordingly and you will also:

• verify tickets
• make announcements and provide information on train arrivals, departures as well as delays
• assist passengers with special needs
• perform general janitorial duties in and outside the station

Here are a few other tasks you will be responsible for:

• manipulate baggage, packages or other items such as sports equipment
• work outdoors in all climactic conditions
• operate a motorized vehicle in narrow areas
• load supplies aboard the train

If routine is not your “cup of tea”, you like challenges and can thrive under pressure, you will connect with our customer service teams. Satisfying customers tactfully always prevails over occasional irritants and unpleasant situations.

Welcome to people with experience in tourism, hospitality or airline company!

Some important details about the job:
SEASONAL POSITION

From August to October with possibility of being called back for the Holiday Season or/and the following year.

STARTING DATE : April 10th, 2023.

SCHEDULE

You are available to work on:

• variable schedule including weekends and holidays (with a minimum guarantee of 20 hours)
• shifts varying between 4 and 8 hours a day ( beginning as early as 6:00 am and ending as late as 8:00 pm)

SALARY

once position obtained: $29.26/hour

Requirements :You are well-suited for this challenge if you:

• have a strong ability to communicate with a smile, both in English and French
• possess a High School Diploma
• have a minimum of one year of customer service experience
• possess a valid driver’s license
• must be physically able to manipulate, on a repetitive basis, items weighing up to 23kg

Benefit from a complete and competitive salary and benefits package in a safe work environment.

Above all, you will find kindred spirits committed to teamwork and quality in the pursuit of excellence in customer service.

Come aboard and apply now!

Condition of Employment:

• VIA Rail is committed to protecting the health and providing a safe environment for its employees and customers. VIA Rail has currently suspended its vaccination policy which requires that all members of its staff be fully vaccinated against COVID-19 and provide proof as a condition of employment. Please note that if the policy is reinstated in the future, employees will be required to comply.

VIA Rail thanks all applicants for their interest, however only those selected for an interview will be contacted. VIA Rail is an employment-equity employer and encourages all qualified candidates to apply. VIA Rail Canada is proud to be a military friendly employer.