VINN is an automotive e-commerce platform that empowers people to research, find, and purchase their perfect vehicle. Our goal is to revolutionize the car buying industry by providing customers with a modern service that meets their lifestyles. We are a team of 34 and rapidly growing as we expand our services nationwide.
We pride ourselves on having a fun and engaging work environment. If you are offered the position, you can expect:
Benefits and individual/team commission packages
Employee Share Options
Learning opportunities that fit with your career goals
Mentorship
Career development
Dog-friendly office
Coffee and snacks
Office located in downtown Victoria
Online Vehicle Sales Consultant
VINN is looking for an ambitious Online Vehicle Sales Consultant to join our team. You have a genuine interest in cars, the automotive world and will be joining a team of creative problem-solvers that work in a fast-paced, dynamic environment. You will be helping our customers find their perfect vehicle by making expert vehicle recommendations that are tailored to their needs.
To be successful in this role, you should have experience working in customer service or automotive/telesales, have excellent communication skills, and have the ability to deliver memorable customer service experiences. You are comfortable with high volume call outputs/telephone sales and continuously building your vehicle knowledge. Automotive experience and a love for cars are considered an asset, as is experience maintaining and working within a CRM software tool.
Responsibilities:
Assist customers in their vehicle search using our network of dealership partners
Manage inbound and outbound customer communications
Stay on top of industry trends and new model releases
Manage and maintain a CRM database
Meet or exceed individual sales targets
Perform customer follow-ups, satisfaction surveys, and review solicitations
What we look for in a Online Vehicle Sales Consultant:
Demonstrable experience working at a high level within a sales team
Excellent communication skills
Ability to use creative problem-solving skills to improve the customer service experience
Experience maintaining a CRM database
Appetite for telesales, highly self-motivated and resilient
BONUS:
Fluent in French or Chinese
Please submit your resume and cover letter telling us why you would be a great fit at VINN!
This position is based in Victoria, BC. Remote work is not available.
Salary: $55,000-$80,000.00 per year with commission
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