VIP Cannabis Company Looking for Office Assistant at Kitchener, ON Full Time

Roles and Responsibilities

Office Management

• Administer all customer files and contacts and database

• Uphold, create, and adjust office procedures

• Help set up accounts for new employees

• Track staff certifications and arrange for training as needed

Tele-Reception and Customer Service

• Answer phone calls, responding to customer questions, and relaying messages to other staff

• Monitor emails, liaising with customers, suppliers, inspectors, and more

• Review stocks and relay information to customers/staff

• Liaise with third-party vendors

Scheduling and Billing

• Maintain a short turn-around time for customer billing, with a high degree of accuracy

• Process customer payments

Required Skills & Experience

• College diploma in Office Administration or equivalent experience

• Passion for customer service and accuracy

• Able to manage time and multiple priorities to accomplish a variety of tasks

• Able to maintain discretion with confidential information

• Experience with Google Drive, Excel, Word, Quickbooks. Previous working experience with Time & Materials considered an asset.

Job Types: Full-time, Part-time
Part-time hours: 20-40 per week

Salary: $16.00-$18.00 per hour

Schedule:

Education:

• Secondary School (preferred)

Experience:

• Administrative experience: 1 year (required)