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Tanzu Labs Business Operations Analyst
The Elevator Pitch: Why will you enjoy this new opportunity?
Do you enjoy the pace of managing multiple projects and helping business leaders solve problems? Are you looking for a role that uses your analytical ability, creativity and experience to drive business outcomes?
We are looking for someone to help us accurately and reliably drive revenue recognition and transparency for our customer engagements. If you like operations, improving work flows and collaborating with teams across the globe, this role is for you.
What is the primary need, challenge, and/or problem you will be responsible for?
At VMware Tanzu Labs we help customers modernize their applications and infrastructure so they can deliver better software to production, continuously. Our Delivery Leaders and their consulting teams work with customers around the world who recognize software is core to what they do.
The Services Business Operations team provides the support and orchestration of internal activities for the business to run better, and allows Leaders to focus on delivering customer outcomes. We need someone to join our team in managing projects that make business operations better.
What it takes for you to be successful in this role:
You have a strong foundation in business – maybe it’s Consulting, Sales Operations, Accounting, Business Operations. You are a structured thinker, who thrives on disciplined execution. While you can keep a laser focus on a project, you can also easily shift that focus from one type of project to the next. Working across functions in the company, outside of our team, is something that energizes you. The team is seeking a self-starter with strong attention to detail and ability to multitask. Must have the ability to efficiently organize, execute and take initiative.
As a Business Operations Analyst on this team, you will perform the following and more:
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Partner with the Delivery Management, Operations Leads and Finance to ensure that all VMware systems are maintained and updated for project delivery
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Validate projects in project management system match customer statements of work
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Maintain project management system to resolve project issues regarding schedule, cost and budget
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Prepare monthly and quarterly reports for time and materials and fixed fee contracts for client acceptance and billing
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Manage client billing and project inquiries and work with appropriate stakeholders to develop a resolution.
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Coordinate project delivery ensuring systems are accurately updated for accurate revenue projections
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Provide maintenance and review of project closure activities
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Support Services and operations teams by centralizing, executing and automating operational tasks
Required Skills:
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2-5 years of experience in Business Operations, Consulting, or Information Technology, preferably in a technology company
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Business acumen and problem-solving skills with the ability to influence internal and potentially external stakeholders at all levels
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Excellent communication, presentation and interpersonal skills including the ability to interact, communicate and build relationships
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Must be effective working independently and in a team setting
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Flexible, results/action-oriented, ability to adapt to changing priorities and competing demands
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Proficient in PowerPoint, building presentations and Excel spreadsheets
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Strong attention to detail and ability to follow through with a high-level of accuracy
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Able to research, understand and succinctly explain business issues and analyze business impacts
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Experience exercising judgment and discretion with sensitive/confidential and proprietary information
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Experience using ChangePoint or other Project Management and Billing Systems and able to quickly leverage other internal tools and systems
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Bachelor’s Degree in business administration, Information Technology, Operations, Finance or related field
Preferred Skills:
- Experience working in high-tech is appreciated, but not required
#LI-TW2
JoinTanzuServices
TeamTanzu
Category : Business Strategy and Operations
Subcategory: Business Operations Analyst
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2022-09-20
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
