VMware Looking for Network Virtualization Engineer – Opportunity for Working Remotely Toronto, at Toronto, ON Full Time

As a Network Virtualization Engineer, you will have the opportunity to join an elite technical support team. You will work on the newest technology in some of the largest networks in the world.

We believe in building a highly collaborative team that thrives on resolving complex issues. Our team vision is that everyone has something to contribute and we can all always learn something new. From the first day, you can expect to be included in multiple opportunities to share your experience and knowledge of both technology and customer management.

You will provide technical support to both staff and customers who are working to implement VMware NSX platform and related products. You can expect to be presented with new challenges daily and many opportunities to grow your craft as an NSX engineer. To support your growth, you will receive top-notch continuous training in both virtualization and networking.

Responsibilities

Own and drive the customer experience throughout the lifecycle of a Service Request.

Resolve technical issues through diligent research, reproduction, and troubleshooting.

Work directly with staff in quality assurance, engineering, sales, marketing, operations, and administration to resolve problems.

Be an advocate for network virtualization on NSX to our external customer, partners, and internal teams.

Mentor and deliver training to other technical staff in Network troubleshooting topics.

Participate in testing alpha and beta products and provide feedback to Engineering.

Develop knowledge for your peers and customers based on as you learn, research and resolve problems.

Take on problems and engage with NSX Engineering on customer reported issues, including identifying viable workarounds.

Travel to customer sites and represent VMware and our NSX team.

Respond to customer inquiries – via email and telephone.

Requirements.

Networking: understanding of L2/L3 networking protocols including switching technologies, routing fundamentals, IP subnetting and Address Management, firewalling and load balancers

Experience with network components such as ASR routers, switches, firewalls, ASA, etc).Virtual networking components VSG, Nexus1000V, BGP & OSPF protocol, Cisco UCS and storage

CCNA or equivalent certification and/or related work experience

Familiarity with systems management concepts, processes, and standards (e.g. SNMP); capacity/performance management and tuning; and storage and network management

Experience crafting and/or supporting large enterprise deployments.

Hands-on experience with Linux/UNIX based operating systems including strong CLI skill set and working knowledge of the general system and network troubleshooting tools (e.g. Wireshark)

Good practical working ability with Linux/UNIX utilities, including editors and command shells

B.S. in Computer Science, Electrical Engineering, Math, or equivalent work experience

Fluent in spoken and written English

Ability to travel 10 percent of the time.

Highly Preferred Skills

Hands on experience with VMware ESX Server or VMware products

UNIX kernel diagnostics/debugging (at a level typically found in senior level 2 or level 3 UNIX support staff)

Experience with operation and administration of large Windows Server and Desktop Environments

Experience in administration of complex Storage Area Networks, including Fibre-channel and Ethernet-based protocols

Previous exposure to Cloud Management Platforms such as OpenStack, Cloud-Stack, vRA including Networking enabled by software

Familiarly of Clustering Technologies such as MS Cluster Server, Redhat clustering, Oracle RAC

Hands-on and working with key technology solution/language/tools e.g. CloudStack, OpenStack, AWS, KVM, libvirt, Chef, Puppet, Python, CMS, DynamicOps, API, etc.

Previous Enterprise Technical Support.

CCNP or equivalent certification and/or related work experience

This role is fully remote and can be done anywhere in the United State or Canada.

This job requisition is not eligible for employment-based immigration sponsorship by VMware. “For Colorado based candidates the hiring range for this position is typically $30.28- $40.45. Actual offer will be based on the individual candidate. Bonus, commission, and/or equity may be eligible for this position. Additional benefits for this position can be found at https://benefits.vmware.com/ . *Note: Disclosure of Colorado pay and benefits required per sb19-968.

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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This job may require the candidate to comply with travel restrictions and/or work from a facility that requires full vaccination prior to entry.

Category : Client Support

Subcategory: Technical Support

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2022-04-04 Global Services: The VMware Global Support Services (GSS) team supports over 250,000 companies running VMware in over 100 different countries. The GSS team supports the entire suite of VMware products for global customers and partners. GSS team members also participate in product delivery strategy, product documentation, discussion forums with customers, and expert documents publishing. A commitment to excellence and customer advocacy pervades the GSS team, and the work environment fosters intellectual stimulation through exchanges with internal and external customers. The VMware GSS team members are the “best of the best” supporting business-critical applications in a virtual infrastructure. What’s in it for you? The entire VMware team has created a unique business environment — one of energy, creativity, and collaboration The atmosphere is fun, casual, and inviting, in keeping with VMware’s roots as a successful entrepreneurial startup We are guided in our efforts by a strong set of corporate values: Excellence and innovation Straightforwardness and open communications A sense of fun and an appreciation of a balanced life Delivery on our promises to our partners, our customers, and ourselves A passion for what we do and the value we deliver

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.