Voices Looking for Receivables Specialist at London, ON Full Time

Hybrid working arrangement, in office and remote options available.

Founded in 2005, Voices is the largest global online marketplace for audio and voice over products and services composed of half a million business clients and voice actors.

As the Voices Accounting & Receivables Specialist, you will be responsible for managing day-to-day billing and collection tasks that are integral to the operation of the business, as well as month end duties including account reconciliation, adjustments and budget maintenance. You’ll utilize your unmatched attention to detail and stellar communication skills to wow our team and our customers while providing excellent customer centric service levels.

You will report to the Team Lead, Finance and will be a highly important member of the Voices Finance team. This position will put you into a rapidly growing industry and will require you to have strong analytical skills, time management, resource management, and an ability to build positive working relationships both internally and externally.

Responsibilities

Accounts Receivable – billing, collections, following up on overdue accounts via email, phone, and support tickets

Maintain Operational Level Agreements (OLAs) to ensure consistent customer experience

Reviewing and negotiating vendor agreements with customers

Meeting with Account Managers on a regular basis to review all customer accounts with outstanding invoices and ensure proper billing instructions are followed

Internal support regarding transaction inquiries for both the Sales and Customer Support teams

Creating journal entries for financial transactions

Skills Required

Exceptional verbal communication, including presentation and negotiation skills

Strong relationship building and networking skills

Entrepreneurial drive and strong work ethic

Ability to meet reporting deadlines while maintaining a positive attitude and outlook

Proven analytical skills

General understanding of accounting concepts

Comfortable with the use of computer software, including but not limited to MS Office Suite, G Suite applications including Google Drive, and Chrome web browser

Experience with business systems such as Salesforce and Sage Intacct is a plus

Educational Requirements

College diploma in Business Administration, Accounting, Finance, or equivalent

At least 1 year in an accounts receivable or accounting role

How Voices is supporting our colleagues through this pandemic:

Voices had all of our colleagues working from home with their laptops, monitor, accessories includes their ergonomic chairs by Monday March 16th

We hold virtual huddle every Monday

We care about the mental health of our colleagues through our EFAP program and human connection through our optional virtual social events such as meditation, stretching, games, happy hours, etc.

Equal Employment Opportunities

Voices values diversity. We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Accommodation

Voices is committed to providing accommodation for applicants with disabilities; please let us know if you require accommodation during the recruitment process.

Apply Online

Interested candidates are encouraged to send their cover letter and résumé by completing the online application. By doing so, your resume is guaranteed to be reviewed.

Voices thanks all candidates in advance.