Hybrid working arrangement, in office and remote options available.
Founded in 2005, Voices is the largest global online marketplace for audio and voice over products and services composed of half a million business clients and voice actors.
As the Voices Accounting & Receivables Specialist, you will be responsible for managing day-to-day billing and collection tasks that are integral to the operation of the business, as well as month end duties including account reconciliation, adjustments and budget maintenance. You’ll utilize your unmatched attention to detail and stellar communication skills to wow our team and our customers while providing excellent customer centric service levels.
You will report to the Team Lead, Finance and will be a highly important member of the Voices Finance team. This position will put you into a rapidly growing industry and will require you to have strong analytical skills, time management, resource management, and an ability to build positive working relationships both internally and externally.
Responsibilities
Accounts Receivable – billing, collections, following up on overdue accounts via email, phone, and support tickets
Maintain Operational Level Agreements (OLAs) to ensure consistent customer experience
Reviewing and negotiating vendor agreements with customers
Meeting with Account Managers on a regular basis to review all customer accounts with outstanding invoices and ensure proper billing instructions are followed
Internal support regarding transaction inquiries for both the Sales and Customer Support teams
Creating journal entries for financial transactions
Skills Required
Exceptional verbal communication, including presentation and negotiation skills
Strong relationship building and networking skills
Entrepreneurial drive and strong work ethic
Ability to meet reporting deadlines while maintaining a positive attitude and outlook
Proven analytical skills
General understanding of accounting concepts
Comfortable with the use of computer software, including but not limited to MS Office Suite, G Suite applications including Google Drive, and Chrome web browser
Experience with business systems such as Salesforce and Sage Intacct is a plus
Educational Requirements
College diploma in Business Administration, Accounting, Finance, or equivalent
At least 1 year in an accounts receivable or accounting role
How Voices is supporting our colleagues through this pandemic:
Voices had all of our colleagues working from home with their laptops, monitor, accessories includes their ergonomic chairs by Monday March 16th
We hold virtual huddle every Monday
We care about the mental health of our colleagues through our EFAP program and human connection through our optional virtual social events such as meditation, stretching, games, happy hours, etc.
Equal Employment Opportunities
Voices values diversity. We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.
Accommodation
Voices is committed to providing accommodation for applicants with disabilities; please let us know if you require accommodation during the recruitment process.
Apply Online
Interested candidates are encouraged to send their cover letter and résumé by completing the online application. By doing so, your resume is guaranteed to be reviewed.
Voices thanks all candidates in advance.
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