Walkley Medical Center Looking for Medical Office Assistant/Receptionist at Ottawa, ON Full Time

We are looking for a medical assistant who has demonstrated a high record of achievement and has strong, interpersonal communication combined with a strong commitment towards teamwork to join our dynamic team in our South End Family Medical Centre (Bank St, corner of Walkley Rd). This position is required to be filled as soon as possible. We are specifically looking for the successful applicant to work evening shifts from 4:30-8:30 PM on Mondays, Tuesdays, Thursdays and Saturday mornings every 2d weekend. Daytime training will be provided prior to the required working hours.

***Please do NOT apply for this position if these days/hours are not suitable for you.***

GENERAL DUTIES/RESPONSIBILITIES:

· Greet and register arriving patients in a prompt, pleasant and helpful manner

· Verify and update patient information within charts

· Book, co-ordinate and reschedule patient appointments

· Perform invoicing and collection of payments

· Oversee the general waiting area, coordinate patient movements and report problems and irregularities to clinic manager

· Maintain and update current information on daily physician schedules

· Answer, screen and forward telephone calls to the appropriate person/area, take and relay messages clearly, communicate general clinic information and respond to emergency calls according to clinic procedures

· Call patients to remind them of upcoming appointments or perform callbacks requested by the physicians

· Perform clerical duties, such as filing, sorting and distributing of mail/faxes and laboratory results

· Retrieve patient charts from medical records as requested

· Scan and attach documents into patient charts

· Perform height and weight measurements as necessary

· Accompany physicians during sensitive examinations when requested

· Perform daily opening and closing office procedures as assigned

· Ensure consistent inventory, through daily stocking of exam rooms

· Ensure a clean environment by cleaning/sanitizing exam rooms, common spaces, foyers, bathrooms

· Maintain patient and physician confidentiality

· Perform other duties as assigned

KNOWLEDGE REQUIREMENTS:

· Experience with proper English grammar, spelling and punctuation

· Ability to communicate effectively and efficiently

· Ability to read, understand and follow oral and written instructions

· Knowledge of computer systems and applications, including word processing

· Familiar with Electronic Medical Records (EMR) system

· Ability to prepare, file and maintain patient records

· Possess excellent time management skills

· Professional, positive and respectful attitude

· Committed, reliable and flexible

· Show attention to details

EDUCATION REQUIREMENTS:

· A medical certificate/diploma- preferred but not mandatory

· One year of experience in a customer service environment (e.g., medical clinic / hospital preferred)

· High school diploma

MANDATORY REQUIREMENTS:

· Current CPR and to maintain an up to date certification

· Proof of up to date immunization. Covid-19 immunization is very strongly encouraged.

· Current Police Records Check for the vulnerable sector that should be valid within 3 months of starting employment

This is a full-time position and applicants must be available to work the specific days/times specified above. Please note, compensation is hourly, based upon experience and attitude. Our team offers a positive working environment with ongoing training and learning experience. We strive for excellence while providing exceptional patient care.

Job Type: Full-time

Salary: From $20.00 per hour

Benefits:

• On-site parking
• Paid time off

Schedule:

• Evening shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
We have barrier glass screens along with a full complement of PPE supplies as required.

Ability to commute/relocate:

• Ottawa, ON K1V7Z8: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Please let us know why you’re interested in working at Walkley Medical Centre and why we should hire you?

Education:

• Secondary School (required)

Experience:

• Office: 1 year (required)

Language:

• English (required)

Shift availability:

• Night Shift (required)

Work Location: One location