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Waste Connections of Canada is looking for a full-time Application and Database Specialist for our Region office located in Vaughan, ON. This position reports to Manager, IT Operations Applications. We are looking for an outgoing, innovative, detail-oriented, and proactive individual capable of creating and driving change. We are looking for individuals who can work independently, as well as a part of a team. Consistent with our core values, you will deliver exceptional service to all our internal customers. Building excellent working relationships and having effective communication, both internally and externally, analytical, and problem-solving skills, are vital to long-term success in this position.
Please note – the incumbent can work out of our Hamilton, ON or Vaughan, ON location.
Travel to different locations in Canada is required as per business needs.
Competitive Salary + Bonus + Equity (Stock); RRSP Matching; excellent benefits
The Application Operation team is responsible for supporting the design and development of both custom and core applications. As an Application and Database specialist, you come with a diverse skill set to implement a variety of operational service and support assignments. In this role, you will be working with the Operations Applications team to solicit and identify business requirements, address usability concerns, and document solutions. As a member of the Operations Application Team, the Application and Database Specialist will support the IT Operations group in system projects to ensure timely and accurate completion of projects by gathering and analyzing data, generating and compiling reports, and processing data imports and updates to support the user community. Your success in the role depends on your ability to demonstrate and promote ethical behavior through the establishment and adherence to policies, procedures, and professional standards of conduct.
Duties and Responsibilities:
Assist with the daily management of operational functions of RTA Fleet Management Software
Collaborate in the planning, design, development, and deployment of end-user and internal system documentation
Gathering data on process analysis, gap analysis, design of new functionality, and product testing
Participate in project walkthroughs – gathering data, design walkthrough, functional test plans, and implementation
Assist with all internal software conversions to the TRUX Route Management software applications
Participate in the testing and implementation of system upgrades and utility add-ons
Review, analyze and maintain company data standards across servers with Import/Export/Replacement tools
Assist with all database set up for large residential contracts requiring address and container tracking programs
Assist with online training sessions when required
Performs other job-related duties as assigned
Qualifications:
Excellent communication, organizational, and time management skills.
Analytical and creative problem-solving skills
Working and technical knowledge of SQL, Crystal Reports and/or other accepted Reporting tools (Tableau)
2-3 years of Support Ticketing software experience
2-3 years of Software Testing and Implementation
2-3 year of Software planning and deployment experience
Experience with TRUX, RTA is asset
Valid Driver’s license of required
What’s In It for You?
You will be joining a team environment and colleagues who embrace a “work hard, play harder” culture. Our compensation package is competitive, and comes with excellent benefits, including medical, dental, vision, life insurance, RRSP plans. You’ll also be associating yourself with a company that likes to lead by example, through a strong presence in our local communities, charitable giving, sustainability initiatives and more.
Waste Connections of Canada/Enviro Connexions is an Equal Opportunity Employer.
