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Date: Apr 19, 2023
Location: Montreal, Quebec, CA, H4P-2J4
Company: Wawanesa Insurance
Job ID: 6328
We’re proud to give our employees the flexibility to choose how and where they want to work. In this role, you can decide whether your preference is to work from home (remote), work from the office or a hybrid of time spent at both. You may work from any of the following locations: Quebec.
The Wawanesa Mutual Insurance Company, founded in 1896, is one of Canada’s largest mutual insurers, with over $4 billion in annual revenue and assets of $12 billion. Wawanesa Mutual, with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon; Wawanesa Life, which provides life insurance products and services throughout Canada; and Western Financial Group, which distributes personal and business insurance across Canada. Wawanesa proudly serves more than two million members in Canada and the United States. Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy. Learn more at wawanesa.com
We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.
Job Overview
The Claims Assistant contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience by gathering and recording information from customers for the purpose of establishing new claim reports and providing administrative support to the Claims Department. This role requires regular interaction with internal and external stakeholders across Canada. As such, the successful candidate must be fully proficient in French and English.
Job Responsibilities
- Enter new claims reported via telephone, fax, email or web/mobile into claims system
- Make or answer calls in conjunction with the claims department
- Identify, sort and distribute Claim Department documents
- Conduct data base searches
- Complete and ensure proper transmission of documents to providers as requested by the claims department
- Perform clerical duties, such as filing, faxing, copying, scanning and indexing
- Provide exceptional customer service
- Perform other duties as assigned
Qualifications
- Completion of High School or equivalent
- Good communication skills in French and English, both written and spoken (asset)
- Good analytical skills
- Basic knowledge of Microsoft Office Word and Excel
- Good customer service skills
- Detail oriented with a critical degree of accuracy regarding data entry
- Good time management and organization skills with the ability to prioritize work in a fast paced, changing environment
Wawanesa is proud to be one of Manitoba’s Top Employers for 2023 recognizing that we are an exceptional place to work!
Wawanesa provides its employees with a respectful, challenging and rewarding environment where they can maximize their potential while contributing to the company’s goals. Our full-time permanent employees are provided with highly competitive compensation packages (salaries, generous vacation allowance, leave top up, annual bonus plan, premium free benefits and a pension plan). Wawanesa provides a stable environment for its employees in today’s challenging markets.
Wawanesa is an equal opportunity employer and is committed to fostering a diverse workforce that is equitable and inclusive for all. Wawanesa provides equal employment opportunity to all employees and applicants without regard to an individual’s protected status: race/ethnicity, colour, religion, creed, sex or gender, sexual orientation, gender identity or expression, family or marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status. Accommodations are available upon request throughout all aspects of the selection process. Candidates requiring accommodations may contact, in confidence, [email protected]
If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.
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