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Date: Feb 17, 2023
Location: Winnipeg, MB, CA, R3G 0R5 Wawanesa, MB, CA, R0K-2G0 Regina, SK, CA, S4S-6X3 Saskatoon, SK, CA, S7H-0W5
Company: Wawanesa Insurance
We’re proud to give our employees the flexibility to choose how and where they want to work. In this role, you can decide whether your preference is to work from home (remote), work from the office or a hybrid of time spent at both. You may work from any of the following locations: British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, New Brunswick, Nova Scotia, Prince Edward Island, Newfoundland & Labrador and/or the Yukon.
The Wawanesa Mutual Insurance Company, founded in 1896, is Canada’s largest mutual insurer, with $3.9 billion in annual revenue and assets of $10.5 billion. Wawanesa Mutual, with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon; Wawanesa Life, which provides life insurance products and services throughout Canada; and Western Financial Group, which distributes personal and business insurance across Western Canada. With more than 5,700 employees, Wawanesa proudly serves more than two million policyholders in Canada and the United States. Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy.
We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.
Job Overview
The Inside Claims Representative I contributes to Wawanesa’s goal of delivering an exceptional and consistent claims experience through the fair and equitable adjustment of small to moderate auto and/or property claims by means of telephone and written correspondence.
This is a summer student position with an anticipated start date of April 24, 2023, and anticipated end date of September 1, 2023.
Job Responsibilities
- Provide exceptional customer service
- Interpret policy wordings, determine policy coverage and ensure appropriate reservin
- Evaluate relevant information from sources such as appraisers, third party adjusters, contractors and repair facilities in order to quantify losses
- Negotiate with insureds
- Coordinate services with vendors and service providers
- Adjust claims from inception to completion in a proactive manner
- Maintain accurate records based on company standards and policies within the claims system
- Work in partnership with other claims staff in both an individual and team-orientated capacity
- Negotiate and convent claim settlements within authority limits
- Maintain accurate records based on company standards and policies within the claims systems
- Demonstrate strong organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner
- Perform other duties as assigned
Qualifications
- Enrollment in University/College program
- Excellent customer service skills including empathy and concern for our customers
- Excellent communication skills, both written and oral
- Excellent investigative and analytical skills
- Strong problem solving and critical thinking skills. Ability to draw valid conclusions and effectively communicate them.
- Strong teamwork skills with the ability to collaborate with others
- Proficient in time management and organizational skills with the ability to prioritize work in a fast paced, changing environment
- Detail oriented with a critical degree of accuracy regarding data entry
- Experience utilizing computer technology such as Microsoft suite, web-enabled applications, and database software
- Excellent negotiation skills
- Farm experience or knowledge considered an asset
Wawanesa is proud to be one of Manitoba’s Top Employers for 2022 recognizing that we are an exceptional place to work!
We provide our students with a respectful, challenging, and rewarding work environment. As the students are immersed into our collaborative culture and teams, they will learn and develop the skills and practices that will enable them to excel in their industry and their careers.
Wawanesa is an equal opportunity employer and is committed to fostering a diverse workforce that is equitable and inclusive for all. Wawanesa provides equal employment opportunity to all employees and applicants without regard to an individual’s protected status: race/ethnicity, colour, religion, creed, sex or gender, sexual orientation, gender identity or expression, family or marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status. Accommodations are available upon request throughout all aspects of the selection process. Candidates requiring accommodations may contact, in confidence, [email protected]
If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.
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