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Tasks
Plan, organize, direct, control and evaluate daily operations
Determine type of services to be offered and implement operational procedures
Conduct performance reviews
Monitor revenues and modify procedures and prices
Set staff work schedules and monitor staff performance
Address customers’ complaints or concerns
Recruit, train and supervise staff
Work conditions and physical capabilities
Fast-paced environment
Repetitive tasks
Plan, organize, direct, control and evaluate daily operations
Determine type of services to be offered and implement operational procedures
Conduct performance reviews
Monitor revenues and modify procedures and prices
Set staff work schedules and monitor staff performance
Address customers’ complaints or concerns
Recruit, train and supervise staff
Work conditions and physical capabilities
Fast-paced environment
Repetitive tasks
