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Summary
We The Collective (WTC) exists at the intersection of entertainment and marketing. We connect brands with their fans by telling authentic stories that resonate globally. Through our thoughtfully designed websites and accompanying digital products, we enable these connections and conversations.
As an integral part of our Delivery team, the Digital Project Operations Manager ensures the smooth operation and consistent execution of our digital projects. This role is pivotal in maintaining the organizational structure within the project management landscape, overseeing task assignment, prioritization, follow-ups, and the overall integrity of projects. The individual will ensure the standardized setup of new projects in our project management software and contribute to the development of best practices. With their keen attention to detail and strong organizational skills, the Digital Project Operations Manager will ensure that nothing remains unattended to. This role combines the diligence of administrative tasks with the dynamic nature of project management, ultimately playing a crucial part in our commitment to delivering outstanding digital products and services. This role can be performed from Vancouver, BC (relocation available), or 100% remotely from anywhere in Canada or the United States, working Pacific hours.
What You’ll Do
In this administrative role, you’ll be the backbone of our project management operations, ensuring the seamless execution and organizational consistency of our digital projects. You’ll spearhead the setup of new projects in our project management software, maintaining uniformity and structure across the board. Your role will involve diligent task assignment and prioritization, backed by meticulous follow-ups to ensure adherence to project timelines.
You’ll work closely with project managers and team members, identifying potential issues, and proposing efficient solutions. Through your keen attention to detail, exceptional organizational skills, and proactive approach, you’ll play a critical role in driving our project success and maintaining our commitment to excellence.
LIVE OUR CORE VALUES
Every individual at We the Collective plays a critical role in fostering our core values. Regardless of the position, we look for candidates who:
- Engage and collaborate. The most impactful solutions arise from a diversity of thought. This diversity depends on open, respectful communication that utilizes the team’s collective strengths. Engage with your colleagues, listen to their perspectives. The whole, indeed, is greater than the sum of its parts.
- Spark curiosity. Never stop asking why. Challenge the norm to ideate more effective solutions. If you’re utterly comfortable in your role, it’s time to get more curious.
- Exemplify trustworthiness and ethics. Our reputation is built on being reliable and ethical. This enhances mutual respect with our clients and teammates. Acknowledge and fix your mistakes. Conduct business fairly and treat everyone with dignity and respect.
- Show, don’t tell. We are action takers. Challenges are opportunities for solutions. The best approach is to dive in and tackle them head-on. Prioritize measurable progress over perfection to reach the solution faster.
- Obsessed with quality. We strive for continuous improvement, encouraging each other to perform our best. Nothing is shipped until it’s something we’re proud of.
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Responsibilities
- Oversee the setup and organization of new projects in our project and task management software.
- Ensure the integrity and consistency of projects by standardizing task labels, monitoring task follow-ups, and prioritizing appropriately.
- Assign tasks promptly, ensuring efficient distribution of responsibilities among team members.
- Follow up on task assignments, ensuring project timelines are adhered to.
- Maintain project documentation, ensuring all records are up to date and easily accessible.
- Collaborate with project managers and team members to identify potential issues and propose solutions.
- Contribute to the development and implementation of project management best practices.
- Facilitate team communication to ensure clarity and understanding of project objectives and deliverables.
Skills And Proficiencies
- 3+ years of detail-oriented administrative experience in an agency environment.
- Familiarity with modern task/project management and team collaboration software such as Asana, Monday, or Teamwork.
- Exceptional attention to detail, organizational skills, and time management.
- Strong communication and interpersonal skills.
- Ability to track project plans and ensure adherence to deadlines.
- Experience in an administrative role, handling project documentation, and task assignment.
- Ability to work well under pressure and manage multiple projects simultaneously.
No emails, phone calls or recruiters please.
Benefits
We recognize the importance of investing in our colleagues’ holistic wellbeing. Alongside a stimulating work environment and opportunities for growth, we offer an array of benefits including:
- Competitive salary: We offer a competitive compensation package commensurate with experience and skills.
- Ample paid time off: To ensure our team maintains a healthy work-life balance, we provide generous paid time off allowances.
- Health & lifestyle benefits: We care about your health and well-being. Our comprehensive health benefits cover a variety of lifestyle and wellness needs.
- Skill set development benefits: We value continuous learning and provide opportunities for skill development, including courses, workshops, and seminars.
- Holiday office closures: We respect the importance of cultural, national, and local celebrations. Our offices close on both Canadian and U.S. holidays, allowing our team to observe these significant occasions in their own way.