West Park Healthcare Centre Looking for Care Coordinator at Toronto, ON Full Time

Qualifications:

• Bachelor’s degree in a clinical discipline
• Registration with appropriate regulatory college or eligibility for same
• Member of relevant professional association/network preferred
• Registration with appropriate regulatory college or eligibility for same
• Must be able to achieve 80% in the Functional Independent Measure (FIM) certification exam within the probationary period and on recertification exams if applying to work on any of the following rehabilitation units: 3EA (Musculoskeletal Rehabilitation), 3EB (Amputee Rehabilitation) and 2WF (Respiratory Rehabilitation)
• Minimum of 4 years clinical professional background in a healthcare environment
• Demonstrated clinical assessment skills including the ability to assess clients from pre-admission to post discharge
• Knowledge of external agencies and resources (e.g., alternate discharge locations)
• Demonstrated ability to partner and work effectively with all levels of staff, the interprofessional team, physicians, patients, families and external agencies
• Demonstrated ability to deal with complex mental health and behavioral issues
• Ability to maintain effectiveness in varying environments and with different tasks, responsibilities and people
• Demonstrated knowledge of and ability to provide patient centred care.
• Demonstrated problem solving, interpersonal, coaching, negotiation and facilitation skills
• Strong organizational skills to work independently in an unstructured, demanding environment
• Demonstrated reliable work habits
• Ability to work a flexible schedule
• Strong Windows based computer skills e.g. Microsoft Office Suite
• Fluency in a language other than English an asset preferred
• Experience in a hospital setting preferred
• Experience in rehabilitation setting preferred
• Evidence of satisfactory attendance record
• An employee’s disciplinary record will be reviewed as part of the assessment of qualifications
• Ability to work in a manner that exemplifies the centre’s core values and helps patients get their life back
• Should be aware of conditions and measures that may affect the safety of patients, residents, students, employees, volunteers, physicians and visitors

Accountabilities:

• Assess clients for appropriate admission to service and liaise with physicians and team.
• Manage wait-list, occupancy rates and patient flow for the service considering alternate levels of care.
• Liase with referring agencies and provide ongoing support/education during the pre-admission phase using Resource Matching and Referral (RM&R).
• Co-ordinate the care of clients from pre-admission to post-discharge, regularly assessing needs such as psycho-social support for the patient and family as well as funding support while meeting length of stay and occupancy rate targets.
• Ensure timely and appropriate clinical documentation in the electronic patient record (EPR).
• Develop strong relationships community providers to facilitate partnerships between patients, family, inpatient clinical team and referring agencies.
• Refer and coordinate consultant / discipline involvement as needed.
• Support collection of clinical utilization data in collaboration with Service Manager.
• Provide resource clinical leadership for the interprofessional team.
• Provide leadership in program evaluation, program development and research as appropriate.
• Participate in internal and external committees.
• Partner with Service Manager to ensure clinical service goals are addressed.
• Ensure that clinical care issues / concerns are addressed in a timely and effective manner.
• Ensure that care is patient-focused with an emphasis on culturally appropriate care.
• Perform other duties as assigned.