Reporting to the Terminal Manager, the Sr. Logistics Specialist is part of leading the Langley logistics team, the Sr. Logistics Specialist is responsible for training and covering Logistics Specialists in pairing company resources (equipment and drivers) to system orders while ensuring safety and efficiency at all times. This position plays a key role in the day-to-day operation of Westcan helping to achieve our commitment to continuously meet our customer’s requirements.
This Position is a Monday to Friday Shift, working 8.5 hours a day with on-call on weekends to ensure 7-day-a-week coverage.
About the position:
Matching drivers, trucks, and trailers to orders based on load requirements and qualifications while optimizing fleet resources and ensuring proper utilization
Overseeing and coaching the logistics team
Ensuring drivers have adequate hours of service and rest
Establishing proper last contents on equipment
Arranging for equipment to be available for fleet maintenance
Preparing trailer loading instructions
Planning route for drivers by adding route or track points as required
Providing instructions to and answering questions from drivers
Contacting off-duty drivers to provide trip instructions for the next on duty status
Communicating with drivers on any deviations from planned loads
Communicating schedule requests to the terminal manager
Ensuring payload is up to maximum GVW and was loaded as per instructions
Ensuring fuel drivers have followed the established process for reconciliation for dips
Communicating changes to planned orders and update system as required
Monitoring total mail and keep system up to date
Managing the dip inventory system and confirm inventory levels if conflicting information is provided
Overseeing driver schedules and time off requests
Monitoring driver pay portal and reset approvals
Creating orders using the Inventory Management system for sites that have inventory levels managed by the carrier (ASR)
Controlling distribution of loads; determine how many orders can be filled for particular time period
Contacting customers for “fill orders” to minimize empty miles
Providing ETA as require and provide updated information to customers when changing plans
Prepare and ensure proper processing and clearance of cross-border paperwork including dangerous goods and non-dangerous goods ACI’s, ACEs, and CCIs
Organizing training plans for drivers, including new hires, with the safety and training team
Communicating with customers on changes and or delays on orders
Liaising with the safety team, customers, and terminal leadership in the event of an incident
Vacation coverage as required
Daily involvement in the reports portal to ensure KPI compliance for the branch, communicate any deficiencies to dispatch and work with dispatch team to address as needed.
Create master order requests for new sites/liaison with management & quotes team to ensure proper set up in advance of first delivery.
Other duties as required
What you bring:
Previous transportation logistics experience preferred understanding how all the pieces fit together
Previous experience in clearing shipments with Border services and brokerages
Knowledge of fuel and bulk commodities preferred
Understanding of the road systems, routing, and laws pertaining to transportation
Experience with windows-based programs is required; TMW experience is an asset – must be computer literate and savvy
Exceptional verbal and written communication skills
Forward thinker – must be able to plan and foresee potential issues that may require the plan to be adjusted
Must have strong organizational, interpersonal and customer service skills as well as the ability to work under pressure and meet deadlines
Comfortable working in a fast-paced environment, requiring initiative and ambition
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