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Employment Type: Full-time Regular
City: Calgary, AB (YYC)
Posting Open Date: 01/22/2024
Posting Close Date: 02/04/2024 (Please note the posting will close at 11:59pm MST)
Why WestJet:
Every WestJet journey has the potential to enrich lives; a career with us is no exception.
WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we’re going global.
Join us and love where you’re going.
Hybrid Role:
This is a hybrid position; you will be required to work at the WestJet Campus in Calgary approximately 2-3 days / week
We are looking for a result-driven manager to be responsible for leading a team to support the end-to-end accounts receivable operations for WestJet Group, including WestJet Cargo. This role is responsible for leading and supporting all aspects of accounts receivable and customer service while ensuring the team is operating efficiently, maintaining accurate records, and providing exceptional service. The Accounts Receivable team is part of the Payment Services org and this position reports to the Sr. Manager, Payment Services.
As a leader at WestJet, you are a champion for change, mentoring and coaching to inspire outstanding team performance and potential. Your people skills are excellent, and you can build quality relationships with the team, internal stakeholders, and customers. Team performance success is measured by tracking, reporting & improving upon key metrics.
Job Duties:
- Perform all essential management related functions related to hiring, leading, motivating, developing, and retaining a top-tier team.
- Leads the team in the end-to-end operations of Accounts Receivables including customer management, invoicing, collections, credit, and reporting.
- Ensure processes are properly documented and address sub-process risks. Evaluate effectiveness of controls and strengthen as business processes evolve. Key contact for internal/external audit.
- Analyze and forecast operational volumes. Build process improvement or automation that effectively utilizes team resources while improving team productivity.
- Guide technology priorities and requirements to optimize
- Work cross functionally with WestJet Group business areas to advocate for processes that improve customer experience and issues impacting AR team performance.
- Identify and report risks associated
- Maintain credit approval process, including credit analysis. Analyze collection trends or issues and recommend decisions on credit worthiness on marginal credit approvals/slow paying accounts.
- Maintains manager delegated authority and responsibility for key activities; not limited to period end close, balance sheet reconciliations, variance analysis and AFDA reporting.
Qualifications, Skills, and Knowledge:
- Bachelor’s degree in accounting, Business Administration, or equivalent experience
- 6+ years’ experience in Accounts Receivable with 3 years being in an AR leader capacity.
- Project Management skills, experience in implementing new software solutions.
- Advanced excel skills, comfort with handling and analyzing data.
The benefits of being a WestJetter:
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:
- A fun and friendly culture with colleagues who work together to win
- Travel privileges for you and your family, effective from your start date
- Savings and Benefit programs that are flexible to meet your specific needs
Think we are a fit? Apply now!
About WestJet Group Of Companies
Together with WestJet’s regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.
Our Safety Promise
At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.
WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet’s operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet’s Alcohol and Drug Policy.
Our Commitment to Diversity and Inclusion
We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know. We encourage all qualified candidates to apply. We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.
For more information about everything WestJet, please visit WestJet.com
