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About Us
Weston Wood Solutions (the “Company”) is a global distributor and manufacturer of millwork products.
We deliver superb value by getting our customers the best products with excellent supply chain fulfilment. Our deep industry expertise and exceptional customer service is what sets us apart, and is the key to our success. We have been recognized repeatedly as one of Canada’s fast-growing and 50 Best Managed companies, and it is part of our DNA to always discover new ideas and ways to improve.
We are one team – we pride ourselves on our exceptional work ethic, can-do attitude and innate desire to learn. If this sounds like you, then Weston Wood Solutions offers an environment for you to shine and grow your career.
The Role: Logistics Coordinator (Transportation and Distribution and Third-Party Logistics (3PL))
Reporting to our Manager, Logistics and 3PL, we are looking for a Logistics Coordinator (Transportation and Distribution and 3PL). You are flexible and adaptable and thrive in a fast-paced environment.
Success in this role will require very strong attention to detail, excellent problem-solving skills, capability to multi-task while meeting tight deadlines, possessing a great team spirit through effective collaboration, and competence in handling a large volume of work effectively. Your diligence, commitment, optimism and persistence get the job done.
Main Responsibilities
Transportation & Distribution:
- Understand different equipment types in handling the related transaction
- Solid knowledge and experience in selecting carriers/brokers for the business and develop KPIs to measure the performance of these carriers/brokers
- Coordinate all inbound and outbound transportation to ensure that orders are delivered on schedule and delivered with proper supporting document.
- Develop the configuration on truck loading to accurately maximize the space when booking the truck(s)
- Validate shipment information (weight, dimension, special requirement, etc.) prior to truck- booking and obtain clarification from sales and support teams as necessary
- Send release order to 3PL for outbound shipment, receive pickup appointment confirmation, collect Bill of Lading, invoice customer, track the shipment until the delivery, follow up on proof of delivery, and update system
- Handle Customs paper for cross-border shipment
- Proactively pursue alternative, better, and more cost-effective routing and/or equipment type to bring the most economical, reliable and efficient service
- Prepare freight quotations in response to inquiries from internal and external customers
- Track and troubleshoot shipment activity as necessary from point of booking to the final delivery
- Proactively follow up on shipments with common carriers and provide regular updates to internal Company staff as appropriate
- Provide and ensure customer service and satisfaction both internally and externally through continuous follow-up, effective responses to requests, inquiries, concerns, and proactive measures, in order to ensure a smooth and timely process for the shipments
- Maintain freight database with up-to-date information on quotes, contacts and carrier insurances
- Send complete transport order to common carriers to book the freight
- Maintain/Update additional costs in our system
- Use ERP system to manage the day-to-day transactions of transportation and distribution
- Negotiate trucking cost
- Audit, correct and adjust freight invoices
- Develop contacts with new carriers and open up business with new carriers
Third Party Warehousing:
- Work closely with 3PLs and common carriers to arrange inbound shipment
- Proactively manage container status for stocking loads, and follow up with 3PL for inbound container pickup
- Collect and verify inbound paper, address issues upon receiving and confirm receipt in the system
- Notify sales/sales support for the receiving of cross docking container
- Effectively and accurately handle the stock transfer among different stock branches in the system and with each 3PL for transferring physical products
- Accurately and completely ensure all paperwork flow for in/out and transfers
- Build rapport with 3PLs to strengthen business relationships and help to resolve issues with timely and effective communication
- Ensure all 3PLs meet our Company requirements for proper bundle packaging/handling and storing of material to avoid damage and possible collapsing
- Help to reconcile any inventory issue, using acquired knowledge and experience
Credit:
- Ensure customers have appropriate credit before authorizing any truck-load delivery
- Work with management and with a sense of urgency to arrange for alternative plans as appropriate if customer is out of credit
Documentation, Reporting and Administration:
- Maintain positive interactions to ensure customer satisfaction (both internally and externally) through regular follow-up, effective responses to requests/ inquiries/ concerns, and proactive measures that ensure a smooth and timely process for all orders
- Effectively organize, plan and prioritize work to properly complete responsibilities and meet required deadlines
- Maintain, update and customize department reports as applicable
- Exercise flexibility with respect to duties assigned and when communicating with and/or supporting colleagues and customers in different time zones
- Support the business through participation and/or identifying and leading process and workflow improvement initiatives and special projects that may arise from time to time
- Understand, support and adhere to the company’s health and safety policies, programs and procedures, and all Company policies as applicable
- Fulfill general administrative duties such as preparing packages for courier, filing, faxing, photocopying, and processing etc.
What do you need to succeed?
Must-Have
- Over five (5) years of relevant experience in a similar environment
- Adept with technology, including ERP systems, and advanced level of experience with Microsoft
365 applications, particularly Excel and Word
- Well-developed negotiation skills
- Excellent communication skills (oral and business writing)
- Proven ability to prioritize tasks and meet deadlines in an environment of shifting priorities
- Attentive to detail
- Good analytical and problem-solving skills
- Possess the ability to identify issues/areas for improvement and develop cost-effective solutions
- Commitment to strong performance (accuracy, thoroughness and high quality output)
- Committed and supportive team player will effective collaboration skills
- Strong work ethic and positive attitude, particularly when dealing with complex issues and under pressure
- Strives to exceed expectations and requirements of colleagues and management
Nice-to-Have
- Relevant industry experience
- Completion of post-secondary education in a related field (Supply Chain, Logistics etc.)
- Hands-on experience with Epicor BisTrack or a similar ERP system
If you are interested in joining our great team in this role, please submit your resume and brief cover letter indicating why you are interested in the role by latest August 10, 2022. Weston Wood Solutions welcomes and encourages applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all of our applicants in advance.
Job Type: Full-time
Salary: From $55,000.00 per year
Benefits:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Vision care
Schedule:
COVID-19 considerations:
Enhanced cleaning schedule in place; all employees are encouraged to wear a mask in common spaces based on personal preferences. We have a vaccination policy in place.
Ability to commute/relocate:
- Brampton, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you legally entitled to work in Ontario currently, for any employer?
- Have you managed 3 PLs before? Please answer yes or no.
Experience:
- logistics: 5 years (required)
Application deadline: 2022-08-10
