WINS (Women In Need Society) Looking for Program Facilitator at Calgary, Alberta, Canada Full Time

Reporting to the Program Coordinator, the Program Facilitator is responsible for preparing, delivering and tracking and evaluating programs that can enrich clients’ lives.

About WINS

Join an organization that is working to make a difference in the lives of thousands of Calgary women. The Women in Need Society (WINS) is proud to be one of Calgary’s longest running social enterprises driven by our Mission of connecting women and their families with resources to thrive. Together with donors, government and many other partners, WINS works to provide wrap-around support to women who are experiencing abuse, poverty, social isolation and/or homelessness. WINS Vision is to create a community where all women are thriving and building resilient families. By running a social enterprise, WINS also provides an opportunity for women to work in a safe, empowering, meaningful environment while providing Calgarians the opportunity to shop at WINS Thrift Stores, the MORE Store by WINS, or our online shop Twice New. Shopping and donating to WINS allows Calgarians to contribute to their local community while being kind to the environment.

Here’s What You’ll Get To Do

• Prepare, deliver, track, and evaluate planned program as well as facilitating participant intake.
• Assist with the developing and implementing programs and activities, including preparation, recruiting of participants, and raising awareness on WINS programs.
• Research new and/or different approaches to a diverse and inclusive family centered learning activities
• Ensure a safe and welcoming environment for Community Hubs Program participants.
• Encourage the development of positive peer relationships among program/hubs participants.
• Maintain record of program participants, attendance, outcomes, statistics, and demographic data.
• Regularly document and share program participants highlights and quotes from programs activities with other staff, senior management, donors, board of director.
• Participate actively in collaborative team exchange of ideas and practices.
• Engage with external agencies and pick up external referral items.
• Collaborate with WINS store locations and be on site at locations when needed.
• Ensure materials needed for participant engagement are on site, pick up materials when needed.
• Support with donation distribution, pick up and drop off donations when applicable.
• Assist with program facilitation at all WINS Community Resource Hub locations and with external agencies.
• Outreach support with past participants when applicable.
• Represent WINS at community events as required.
• Work closely with Programs Manager, and team as well as other WINS teams to support participant success and in meeting/exceeding program outcome and deliverables.
• Other duties as assigned.

Experience

• Minimum of 3 years of experience in similar role. Experience in non-for-profit social programming is considered an asset.
• Minimum of bachelor’s degree related to community development, social work, and/or education.
• Solid and positive experience with cultural diversity and inclusion in a programs’ setting.
• Experience partnering with other non-profit agencies, knowledgeable in community programs and services.
• Experience in facilitating and organizing structured learning activities.
• Experience working with marginalized and diverse populations and an understanding of issues that may impact women in crisis and/or in low-income situations.

Personal/ Professional Attributes

• Strong affinity for the WINS brand and a personal passion for and commitment to the goals and vision of the Women in Need Society, a willingness to ‘go the extra mile’.
• A true collaborator, clear communicator, and relationship builder.
• An innovative and creative thinker – with the ability to identify opportunities and to see trends and connections.
• Superb organization and planning skills with the ability to prioritize and multitask in a vibrant, fast-paced environment.
• Excellent presentation, and customer service.
• Outstanding communication skills including an aptitude for clear and positive electronic communications, creating, and delivering information/presentations, coherent and clear written communications, and kind, persuasive verbal communication.
• Ability to work under pressure to complete multiple tasks, meet demands and deadlines with a positive, constructive attitude.
• Strong leadership skills, with ability to manage and develop high performing teams combined with a welcoming and empathetic demeanor.
• Outstanding interpersonal skills: an ability to build and maintain positive, trusting relationships with employees, peers, leadership, donors, clients, customers, and other stakeholders through strong emotional intelligence and compassion.
• Proficient in Microsoft Office 365: Word, Excel, PowerPoint, and Outlook.
• Able to work evening shifts and occasional weekends.
• Must have a valid driver’s license and access to reliable transportation.
• Able to provide satisfactory results of a Vulnerable Sector Search background check through Calgary Police Services or RCMP.
• Eligible to work in Canada.

The Women in Need Society is an equal opportunity employer. At WINS we celebrate diversity and are committed to creating an inclusive environment for all employees.