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The Business Office Assistant is responsible for supporting the day-to-day coordination of Resident Census, Billing, and Trust to ensure regulatory billing compliance and efficient and maximized collection of accounts. Assist with submission, tracking, and resolving Medicaid Pending applications, accurate reporting of billing and cash collection activity, and ensuring full compliance of the Resident Funds ledgers at all times.
Recommended Minimum Position Qualifications
- 1 – 2 years of billing and collections in a long-term healthcare environment
- Must have a thorough knowledge of Medicare, Medicaid, Pending, Applied Income, and Managed Care reimbursement regulations.
- The ability to handle multiple priorities and possess strong communication skills
- Good working knowledge of Excel, Word, Outlook, and billing/eligibility software solutions: Point Click Care, Ability and RFMS
Essential Duties And Responsibilities
- Census management, following NHCA guidelines.
- Track and review all Admissions Financial Folder documentation immediately upon admission; resolve issues with appropriate staff per NHCA guidelines.
- Post cash and complete cash log per NHCA guidelines.
- Support Commercial, Commercial Coinsurance, and Medicaid collections working accounts through collections.
- Prepare and post daily deposits for Resident Trust Account
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