Job Title: Training Specialist
Location: Kelowna, BC, Remote work in U.S. or Canada
Your Opportunity
We believe in every student’s potential to succeed and strive to make a difference in their lives— and we are looking to add a team member who is motivated by this mission.
We are looking for a talented, curious, and thoughtful Training Specialist with a passion for education who wants to join a vibrant, fun, collaborative team working hard to improve lives and address important societal challenges. The right person will have the opportunity to work with school counselors and other educators around the country while developing skills in a modern technology company. Grow your career with us! Flexible hours, innovative products, fun co-workers, in start-up-like environment – but with an installed base of customers and an established market.
A pioneer in education technology since 1988, XAP provides state-level sponsors, school districts, individual schools, colleges, and workforce centers with online tools for students and adults to explore careers, and discover, plan for, and apply to colleges and universities. Today, XAP’s products are used by thousands of K-12 and postsecondary institutions and adult agencies in the United States and Canada.
What You’ll Be Doing:
As a training specialist, you will be providing training and consultation to educators via video conference or in person. You will develop engaging training programs, create training videos and report on the efficacy of training procedures. You’ll have an opportunity to work collaboratively with other teams and attend conferences, write content, and provide feedback on our products. Your presentation skills, educational insights, and commitment to bettering education for all, will help make personalized career and education planning a reality for students.
You’ll work with the training and client services teams to:
· Develop effective web-based and in person trainings for our customers
· Create user friendly training videos, guides and manuals
· Deliver both in person web-based training to a variety of audiences ensuring that participants develop a deep understanding of our product
· Provide onboarding support to new customers ensuring that their implementation is successful and supporting the needs of their students
· Research emerging trends in education, school counseling and state accountability standards
· Maintain training schedule including webinars and onsite workshops
· Travel to deliver onsite trainings, other presentations, or attend conferences, as needed.
You will work closely across various teams and play an integral role in forming and shaping an understanding of how XAP’s platforms can meet client and market needs within the education industry’s K-20 space.
Job Types: Full-time, Permanent
Salary: $36,075.00-$80,000.00 per year
Benefits:
Schedule:
Experience:
Willingness to travel:
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