Xello is looking for a Client Solutions Specialist
You are passionate about helping others, digging deep, and finding creative solutions. In your hands, no problem goes unsolved. As a naturally empathetic communicator, you take pride in managing the client experience through thoughtful and personal interactions that are spirited, genuine, and helpful. Soaking up knowledge is your favourite pastime, and you strive to learn more about the products you support through personal exploration, working with peers, and speaking to clients directly. Your thirst for knowledge doesn’t stop at the product, however! Your inquisitive nature makes you eager to understand the technology and applications behind our products, so that you can find the best solutions for our clients.
As part of Xello’s client solutions team, you will collaborate with your peers to bring the service standard to life. As a dedicated and true team player, you’ll share your knowledge and learn from your colleagues. You will build company-wide knowledge so you can find solutions, create moments of truth, and deliver value to our clients with each interaction.
Please note that the schedule for this role is Monday – Friday from 12pm – 8pm EST.
Sound exciting to you? Read on!
What you’ll do…
What we’re looking for…
We’re Xello – Join us!
We are Xello (CASCAID in the UK), formerly Career Cruising, the leading developer of future readiness programs in North America and the UK and soon the world! Our mission is to help anyone, anywhere in the world to create a successful future through self-knowledge, exploration, and planning.
We believe that by bringing our best selves to our work and collaborating with one another, we can change the world. We are a very diverse group of individuals who work hard, laugh often and share in each other’s lives. We are an inclusive, equal opportunity employer.
Embracing agile practices, an innovative mindset, and keeping our users at the heart of what we do, are just a few of the keys to our success.
In addition to working with leading technologies, we are committed to continuous learning and growth through internal/external training and mentoring, which includes a PD budget for every employee.
For our Canadian based staff, we also offer:
For our US based staff, we also offer:
For our UK based staff, we also offer:
Like what you hear? Apply Now!
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