XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.
As the Lead Specialist, Logistics, you’ll serve as the daily point of contact and relationship manager to XPO Global Forwarding’s key customers. The purpose of this role is to provide a primary point of contact for strategic accounts. You’ll be responsible for maintaining customer relationships and works with other XPO team members to deliver superior service. On our team, you’ll have the support to excel at work, and the resources to build a career you can be proud of.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.
What you’ll do on a typical day:
Serve as advocate and liaison for XPO’s top client(s) to ensure customer satisfaction; makes customer’s needs a top priority
Work with key accounts to generate new business opportunities for review by sales and management
Work directly with customer on quoting shipments, operating freight, tracking shipments and problem solving
Work directly with current vendors on customer transportation procurement needs
Monitor and own TMS revenue/cost updates on all key account shipments
Invoice client(s) and be a resource to help resolve any invoicing/AR issues
What you need to succeed at XPO:
At a minimum, you’ll need:
High School diploma or equivalent
4 years of related Freight Forwarding Experience
It’d be great if you also have:
Bachelor’s Degree in related field
Thorough knowledge of internal company software applications applicable to Freight Forwarding
Enter preferred education/experience/skills
Excellent negotiation skills to deal effectively with individuals and groups within and outside the organization
Be part of something big.
XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.
Qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability or other protected status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. Review XPO’s candidate privacy statement here.
If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected]. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.
Accommodation email must include:
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