This is a remote role. You can be based anywhere in Canada and will serve the region as a Sales Engineer specialist.
CORE JOB FUNCTIONS/RESPONSIBILITIES:
Prepare and give technical presentations to explain to customers how the Xsolla products and services work
Work with the customers and developers to ensure their backend meets the system requirements
Communicate with the business development team to understand consumer needs and offer sales support where necessary
Establish customer rapport and acceptance
Plan for modifications to products to meet consumer demands
Help clients to solve problems with Xsolla product usage
Recommend new and improved products to the customers and explain how the equipment will be more cost-effective
Work closely with Business Development team to close deals
REQUIREMENTS:
Preferred:
Bachelor’s degree in Computer Science, Information Technology, Programing, or related field
Previous experience in a client-facing role
Comfortable giving presentations and explaining how things work to customers
Clear written and verbal communication skills
Strong customer service/interpersonal skills
Strong negotiation skills
Strong proficiency in Confluence, Jira, Basecamp and G Suite
Must be able to pick up new software quickly and confidently
General Gaming industry knowledge
Must be able to immediately handle a significant workload and effectively prioritize projects with a high degree of autonomy
Effective time management skills and excellent attention to detail
Responsible for closing business while meeting KPIs of the Business Development team
Ability to self-motivate and work individually, while also working within a highly collaborative team
Business fluency in English
Minimal travel
Nice to have:
French fluency (QC French is a huge plus!)
INTERACTION:
Willingness and ability to participate in special projects
Proven track record of successfully managing and growing multiple platform presences while maintaining a positive, professional image of the organization
Ability to handle confidential information with the utmost level of professionalism
Performs well on cross-functional project teams and with partner’s technical teams
Flexible work hours as we are a global company
Understands the full spectrum of skill required to manage customer-centric relationships with partners
Confident and persuasive when making sales presentations
BENEFITS:
Comprehensive Benefits Package (Medical/Dental/Vision/Life) + More!
Matching 401K up to 4%!
Generous FTO policy!
Career Development + Growth Opportunities!
Inclusive, Entrepreneurial, Collaborative Environment!
Fun, Spacious Office with Lots of Perks!
ABOUT XSOLLA:
Xsolla is the video game commerce company, powered by its Transaction Engine and Business Engine, that helps developers and publishers market, sell, connect and optimize their games globally. Serving only the video game industry, the Xsolla Transaction Engine powers the full suite of cloud-based tools to promote and monetize projects, while Xsolla Business Engine provides clients with the roadmap to maximize those tools, and connect them with industry partnerships to expand their business. The two work seamlessly together – for businesses of all sizes, from indie to enterprise – to solve the complexities of distribution, marketing and monetization so they can increase their audience, sales and revenue. Headquartered in Los Angeles, with offices worldwide, Xsolla operates as a merchant and seller of record for major gaming entities like Valve, Twitch, Roblox, Ubisoft, Epic Games and KRAFTON. For more information, please visit www.xsolla.com.
Xsolla is an equal opportunity employer and does not discriminate based on the following: race, color, ancestry, national origin, religion, creed, age (over 40), disability, mental and physical, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, and any other terms deemed by the State of California.
The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Xsolla takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. For more information related to GDPR or CCPA please reach out to [email protected].
Longevity Opportunity Vision Enjoy the game!