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Purpose:
Osgoode Professional Development (OPD) is a revenue-generating unit, at York University, with the widest range of program/course offerings for lawyers, law graduates and professionals who are interested in learning about the law. The Student Experience Assistant plays a key role in ensuring that new students and summer programs registrants are prepared for success and feel welcomed into the Osgoode community. The incumbent is responsible for proactively communicating with new students/registrants, tracking new student status and for the planning and execution of events.
Osgoode Professional Development (OPD) is a revenue-generating unit, at York University, with the widest range of program/course offerings for lawyers, law graduates and professionals who are interested in learning about the law. The Student Experience Assistant plays a key role in ensuring that new students and summer programs registrants are prepared for success and feel welcomed into the Osgoode community. The incumbent is responsible for proactively communicating with new students/registrants, tracking new student status and for the planning and execution of events.
Education:
College Diploma in a relevant field (e.g., event management/planning or communications) or an equivalent of 2 years recent experience (defined as within the last three years) performing the same or similar tasks. This education equivalency is in addition to the experiential requirements outlined below.
Experience:
Two years of recent, directly related work experience in event coordination, and student/client-focused communication. Experience in the adult education market would be an asset.
Skills:
Demonstrated skill /ability in the following areas: intermediate proficiency in Microsoft Word, PowerPoint, and Excel. Experience using a CRM (Salesforce is an asset) to input and extract information and reports. Excellent oral and written communication skills to elicit accurate information and answer detailed inquiries in a clear and concise manner and must be comfortable with public speaking and presenting. Strong organizational skills including setting priorities and meeting deadlines. Maintaining files and records accurately. Exercising initiative and good judgment. Ability to work independently and as part of a team. Excellent customer service skills. Other: Excellent attendance and punctuality are essential for this position.
Additional Notes:
Please note: This position requires the candidate to produce a verification of degree(s), credentials(s), or equivalencies from accredited institutions and/or international equivalents at the time of interview.
In order to be considered as an internal applicant, York University employees in the YUSA-1 bargaining unit must apply for jobs through the Employee Career Portal – YU Hire.
If you are a current York University employee in the YUSA-1 bargaining unit and/or are using your job posting rights under the collective agreement to apply for jobs, you MUST log into YU Hire to access the York University Employee Career Portal.
As per Article 12.02(f) of the YUSA-1 Collective Agreement, to be considered an internal applicant, employees in the YUSA-1 bargaining unit must submit the application 5 working days following the first day of posting. this is referred to as the ‘Posted Date’ on the job the posting. This applies to YUSA-1 internal and YUSA-1 Concurrent postings. Please refer to the ‘Posting Intent’ on the job posting.
If not filled by an employee in the YUSA-1 bargaining unit, employees in the YUSA-2 bargaining unit who have applied within the first 5 days from the ‘Posted Date’ will be given preference.
NOTE: York University requires all community members, including employees and visitors who attend our campuses be fully vaccinated against COVID-19, subject to medical and human rights exemptions, in accordance with all applicable laws and regulations. The University’s vaccine policy is integral to our ongoing commitment to health and safety. Offers of employment require that you comply with the COVID-19 Vaccination Mandate by providing proof of vaccination prior to your start date. For information on how York University is responding to COVID-19 please visit the YU Better Together website.
The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.
York University employees must apply to jobs through the Employee Career Portal – YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.
PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.
