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Role: Sr. Business Systems Analyst
Location: Canada/Remote
Duration: 6-12+ Months
Job Description
- Mandatory: Security Clearance
- Location: Canada (Only PR and Citizens) Preference is Canadian citizens.
- Mandatory: Security Clearance: In accordance with the TELUS Health Network Systems team policy, as a condition of employment, all personnel whose job functions require they work with the HNS and have access to applications and patient data, are subject to a Personnel Security Screening conducted through the Ministry of Health of Ontario.
- Working Hours: 7.25 hrs Daily
- Good Communication Skill
- Sr. Business Systems Analyst
As the Business Systems Analyst for the Ministry of Health and Health Network System (HNS) managed
Service, You Will
Work in a client-facing role with Solution Manager in a fast-paced team environment where we
are managing multiple projects and client requirements on an ongoing basis
Assist the client with business requirements, technical requirements, and design
Serve as a key conduit to business stakeholders for solution requirements and analysis, and to
work with solution architects/delivery team members to define and manage requirements Gather
using appropriate strategies business, functional and non-functional requirements in adherence to
the standard methodology; provide business and application expertise,
Document and maintain the Requirements and present to all impacted stakeholders
Review work requests and ensure requirements are aligned with business needs
Perform impact analysis on incoming work requests and assist with estimation exercises
Participate in the development of implementation strategies and plans, review detailed design
specifications
Author user documentation and support training as needed
Expected to be able to attend meetings and be comfortable working with various levels within
stakeholder organizations
The successful candidate will have a strong analytical and consultative mindset, a thorough
understanding of the application tiers, network and IT architecture, and data visualization, understand
drug and pharmacy industry, and possess strong planning, documentation and reporting skills. One must
be self-sufficient, fast-paced, and have a passion for scaling operations through automation.
Here How
Reviewing work requests and managing the intake process and ensuring requirements are
aligned with business and solution vision
Expertise in creating clear and detailed Business Requirements, Use Cases and System
Functional Requirement documents
Work as a subject matter expert to review requirements for the new work request and collaborate
with the client, project managers, technical resources, and product manager to define the
Requirements
Provide subject matter expertise to guide the solution design and contribute to the overall
Requirements
Interfaces with Business Stakeholders and IT teams to define, gather, and document business
processes and needs; translating into detailed documentation
Work with TELUS Health HNS team to provide work estimate and clearly communicate the
estimate to the client
Participate and take ownership for high quality internal IT and business unit stakeholder
communication meetings
Work effectively with the development team to resolve the business need with an appropriate
solution that will meet the business requirements
Software Requirements Specification Functional, non-Functional and Transition, using
appropriate BSA modelling techniques, like: use cases, user stories, supporting the testing/quality
processes
You the missing piece of the puzzle
8+ years’ business analysis experience in software development, IT industry, or healthcare
University degree in computer science, business, or equivalent work experience
Background in Healthcare/Government, Health Claim Processing or Drug/Pharmacy knowledge
Hands-on experience in applying Business Analysis industry-standard and best practices
Hands-on experience in managing work requests and intake process
Analytical thinking and applying Business Analysis techniques to problem-solving, requirements
analysis, business process modelling, and requirements management
Proficient in MS Office: Visio, Excel, Word, PowerPoint, Access
Personal Organization skills that can manage work effort to provide quality service in a productive
and cost-effective manner
Communication skills to express ideas in ways that are appropriate to the target audience
Process-oriented thinking and character
Interaction skills for effective facilitation and negotiation
Flexible and adaptable to changing priorities
Nice To Have
Experience working in a Client facing role
Experience with Jira / Confluence
Familiarity with sharepoint, Sparx Enterprise Architect
Experience with Data Analysis, SQL Query, Database
CCBA or CBAP certification
ITIL v3 certification
IT Methodologies: Waterfall and Agile experience
