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Who We Are At ZS2 Technologies Ltd., we are passionate about building a better planet. We are dedicated to the research and development of building materials and solutions that are stronger, safer, and more sustainable. Located in Calgary, Alberta with projects throughout North America, we manufacture structurally insulated panels and other building materials with advanced magnesium technology. Our solutions are highly fire-rated, mold resistant, and non-toxic. We pride ourselves on our culture, our commitment to always striving to do better and our investment in our most valuable resource, our people. The Opportunity We are seeking a highly skilled and customer-focused IT Support Specialist to join our dynamic team to support the growth of our innovative and disruptive company… that’s right, we like stirring the pot! As an IT Support Specialist, you will be responsible for providing technical assistance and resolving IT-related issues for our employees. Your expertise in troubleshooting hardware and software problems, configuring systems, and ensuring smooth network operations will play a crucial role in maintaining efficient IT infrastructure. By delivering exceptional support and fostering a positive user experience, you will contribute to the overall productivity and success of our organization. Join us and be a part of our dedicated team, supporting cutting-edge technology solutions and driving innovation. The Support Analyst will also assist project teams with technical issues in the project lifecycle from design to deployment and support. A Day in The Life Our workplace is dynamic, supportive and entrepreneurial in spirit, and we pride ourselves in being a collaborative, open-minded and imaginative team. On a day-to-day basis, the IT Support Specialist will: * Provide technical support for onsite and remote staff on various devices, applications, av equipment, and telephony. * Onboarding/offboarding users * Support and maintain software platforms such as MS SharePoint, Teams, Monday.com, etc. * Provisioning and maintaining workstations, network equipment, servers, etc. * Source, design, test, and/or implement new IT services and features to support the growth of the company * Analyze and fix hardware and software issues in a timely and accurate manner * Analyze and fix any network issues * Enforce corporate IT security standards * Create or update documentation and user guides * Monitor and support existing servers and setting up new servers in accordance with future business requirements. * Providing the quality end-users services Your Qualifications * Degree or diploma in computer science, engineering, or information systems or equivalent training and experience (ideally 4+ years in IT administration). * Industry certificates; MCSE, VCP, MCSA, CCNA, office 365 and AWS cloud. * Cisco Meraki network management. * Strength with Microsoft back-end systems: Azure, Office 365, SQL Server, Windows. * Knowledge of industry best practices regarding information security. * Excellent analytical and problem-solving skills Key Competencies: * Ability to support and deploy Windows 10 and Mac OS Systems. * Basic knowledge in VMware ESXi, AWS and Azure services. * High level of experience with Windows Server. * Experience with managed network hardware (switches, firewalls/routers, NAS). * Experience working with Wi-Fi networks. * Familiar with G Suite, Office 365, and helpdesk ticketing software. * Communication and interpersonal skills to work closely with various departments. * Ability to work independently, prioritize tasks and switch between projects. * Experience with managing Highly Available configurations. * Infrastructure services: AD, DNS, DHCP, RRAS, WSUS, MDT, and monitoring * VPN services Benefits: * A great work environment and culture. * Competitive compensation, benefits, and options. * Opportunities for acquiring new skills and professional advancement. * An environment where your ideas on innovation and product or process improvements are valued and implemented. * Recognition for your achievements and contribution to our success. * A team of professionals that work together to achieve our goals. We thank all candidates for their interest; however, only shortlisted candidates will be contacted. Company Description At ZS2 Technologies Ltd., we are passionate about building a better planet. We are dedicated to the research and development of building materials and solutions that are stronger, safer, and more sustainable. Located in Calgary, Alberta with projects throughout North America, we manufacture structurally insulated panels and other building materials with advanced magnesium technology. Our solutions are highly fire-rated, mold resistant, and non-toxic. We pride ourselves on our culture, our commitment to always striving to do better and our investment in our most valuable resource, our people.
At ZS2 Technologies Ltd., we are passionate about building a better planet. We are dedicated to the research and development of building materials and solutions that are stronger, safer, and more sustainable. Located in Calgary, Alberta with projects throughout North America, we manufacture structurally insulated panels and other building materials with advanced magnesium technology. Our solutions are highly fire-rated, mold resistant, and non-toxic. We pride ourselves on our culture, our commitment to always striving to do better and our investment in our most valuable resource, our people.
