Fountain Tire Edmonton Commonwealth is searching for a friendly and dedicated individual to perform Insides Sales/Tire Technician duties.
As part of both the front-line and back-end staff, the Inside Sales Representative/Tire Technician is responsible for ensuring that all customers are provided with top-notch customer service, consultation and explanation of required vehicle services and tire service and tire requirements as well as performing tire service. Your duties will include:
Greeting and communicating with customers on all aspects of repair
Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business.
Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up.
Scheduling customer appointments for tire and mechanical service.
Recommending tire service, specialty tire service, wheel and mechanical service to customers.
Ensuring that all products are billed accurately to the customer.
Completing proactive calls to customers to determine their satisfaction level with the service received.
Installing a variety of tires
Using computer diagnostics to balance tires
Rotating Tires to ensure proper wear
Repairing tires in a safe and efficient manner
Resetting and repairing tire pressure monitoring systems (TPMS)
Maintaining tire service equipment
Operating company and customer vehicles in a clean and safe manner
Understanding and adhering to safe operation of all equipment
What does it take to get on track?
Previous experience in the automotive aftermarket industry or a passion for automotives
Excellent customer service and time management skills
1 to 2 years of retail Customer Relations and or Customer Service
Strong interpersonal skills with ability to build a team and work as a team
Ability to work well under pressure in a fast paced, ever changing high-volume environment
Valid driver’s license
One year of tire-related experience
Mechanical Understanding
What do we offer? At Fountain Tire, you’ll have a great place to work:
Competitive Compensation- $19.50-$23/hour
The opportunity to work with an excellent team and great customers
Regular day shifts
Great discounts for you and your family on tires, parts and mechanical services
Health, Dental and Vision Benefits and RRSP Matching Program
The opportunity to enter our management training program to become a store Manager/Partner
Interested and qualified candidates are encouraged to apply in store or online today!
Posted Wage: $19.50-$23.00/hour
Street: 9637 – 111 Avenue
External Company URL: http://www.fountaintire.com
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