The IBM Expert Labs practice contains Architects, Product Specialists and Project Managers with deep product skills that can help accelerate a client journey to maximize the value of a software implementation. The engagement sizes range from strategy and quick start deployments to First of a Kind (FOAK) implementations.
If you are ready to help our clients and project teams succeed, we would love to meet you!
Your Role and Responsibilities
The primary responsibility of the Project Manager Assistant (PMA) is to provide administration for IBM’s contractual responsibilities. This includes working with IBMers as well as third-party vendors. In this role, PMA will be responsible to provide project management support to review the Statement of Work (SOW) and the contractual responsibilities of both parties with the client.
The PMA works tasks independently but keeps the Project Manager and leadership promptly apprised of work status, raising issues of risk to the appropriate level with oversight from a Project Manager. In small projects, the PMA is responsible for the overall project plan, budget, structure, and schedule for the delivery organization.
Primary Job responsibilities
Work with Project Managers to provide a framework to Cloud and Cognitive Software (C&CS) Expert Labs project teams
Coordinate and manage the activities of project personnel
Create Project Management deliverables
Maintain project communications with the client
Create regular status reports
Conduct regular status meetings with clients and project stakeholders
Provide monthly financial forecasts to Project Managers
Keep management cadence with the Project Manager and Delivery Leaders to provide insight on project status
Develop knowledge of C&CS Expert Labs offerings with awareness on emerging technologies and solutions
Administer the contract change control procedure with the client
Review the SOW and the contractual responsibilities of both parties with your Project Manager
Ensure Project Health is updated and maintained internally
Provide Forecasting on projects you own
Ensure Project Burn Rate is maintained and accurate
Report utilization of project billing
Perform Invoice reconciliation
Perform monthly financial forecasting
Perform resource onboarding and tracking
Manage the Project Control Book and Project Repository
Administer the Project Change Control Procedure for SOW changes
Required Technical and Professional Expertise
Ability to participate in a virtual office setting and maintain an active and dynamic presence via phone and email
Have initiative to actively seek new knowledge and improve skills
Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgements as to prioritizing and time allocation
Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations
Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
Understanding of customer service, relationship management, and facilitation skills
Solid personal leadership and management skills with a collaborative style
Demonstrate leadership experience and ability to adapt, with willingness to readily take ownership of tasks and problems, which often extend beyond initial scope of responsibility
Preferred Technical and Professional Expertise
Familiarity and experience with software development processes
Familiarity and experience with project management processes and techniques
Experience with Microsoft Office Tools including MS Project, MS Word, MS PowerPoint and MS Excel
Project Management Certification (e.g. PMP) is an asset
Internship or work experience in corporate setting with demonstrated track record
Key Job Details
Country/Region:CA
State:ONTARIO
City:Markham
Category:Project Management
Required Education:Bachelor’s Degree
Position Type:Entry Level
Employment Type:Full-Time
Contract Type:Regular
Company:(0026) IBM Canada Limited – IBM Canada Limitee
Req ID:597791BR
Travel Required:Up to 80% or 4 days a week (home on weekends – based on project requirements)
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