Vancouver Coastal Health
Job Title: Primary Care Clinical Assistant
Work Site: Coastal Primary Care Networks (PCN), Health Connection Clinic – North Vancouver, BC
Status: Regular Full Time
Start Date: As soon as possible
Salary: $24.00 – $26.26 per hour
Hours:
0830-1630
Days off: Saturday, Sunday, and statutory holidays
Reference#: 172568-jem
Come work as a Primary Care Clinical Assistant with Vancouver Coastal Health (VCH)!
Vancouver Coastal Health is looking for a Primary Care Clinical Assistant to join the Coastal Primary Network team. This position will work out of the Health Connection Clinic in North Vancouver, BC. Apply today to join our team!
As a Primary Care Clinical Assistant at VCH you will:
Work within an interdisciplinary team that delivers primary care services in a designated location.
Provide medical office assistance to physicians and nurses within the clinical setting such as booking appointments, ensuring clinical and support staff are oriented to the site, ordering and maintaining office supplies and ensuring equipment is operational.
Use word processing and spreadsheet software in the establishment and maintenance of client files and correspondence in accordance with program guidelines.
ABOUT PRIMARY CARE NETWORKS:
Primary Care Networks (PCN) will be the backbone of the provincial Primary Health-Care Strategy. This new model of care is enabled and managed locally through a partnership between Health Authorities, Divisions of Family Practice and First Nations communities. PCNs include multi-disciplinary teams of nurses, pharmacists and allied health professionals, working alongside and supporting family physicians, nurse practitioners at primary care offices, Primary Care Community Health Centres, Urgent and Primary Care centres, and services delivered by not-for-profit community health partners. PCNs are expected to provide patients and primary care providers with strong, effective links to hospitals and diagnostic service providers.
Team members involved in the patient’s care will work closely together, so that they can get a full picture of the health care needs. Under the new structure, patients will be able to more quickly and easily access a full range of health care options, have the ability to have a regular family physician or nurse practitioner and access to more health team members.
Adopting team based care approach in Primary Care Networks aims to increase patients’ access to primary care services, strengthen the ability of existing physicians to expand – or remain in – their practice, and broaden the set of specific skills and expertise available to patients as they are receiving care. And it will ensure that the systems and tools required to make that care function are in place, and are well supported in the patient’s journey to better health
QUALIFICATIONS:
Education & Experience
Grade 12, a Medical Office Assistant certificate and three (3) years’ recent related clinical medical office support experience, or an equivalent combination of education, training and experience.
Knowledge, Skills & Abilities
Ability to communicate effectively, both verbally and in writing
Physical ability to carry out the duties of the position
Ability to work independently and in cooperation with others
Ability to operate related equipment
Ability to plan, organize, and prioritize
Ability to type at 50 wpm
Business writing skills
Knowledge of general office procedures
Ability to establish and maintain rapport with clients
Knowledge of medical terminology
Ability to supervise
Ability to analyze and resolve problems
Ability to do basic mathematical calculations
The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.
As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required.
WHY JOIN VANCOUVER COASTAL HEALTH?
VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and “going first” when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.
Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
Grow your career with employer-paid training and leadership development opportunities
Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
Award-winning recognition programs to honour staff, medical staff and volunteers
Access to exclusive discount offers and deals for VCH staff
Diversity, equity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.
We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.
Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers in 2022.
Only short-listed applicants will be contacted for this posting.
***Employees of VCH must apply via the Internal Application Process. Refer to the https://my.vch.ca/working-here/job-postings site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***
Thank you for your interest in Vancouver Coastal Health.