Job Title: Inside Sales
Location: 782D Tagish Street, Kamloops, BC
Job purpose: This position’s primary responsibilities are to increase sales and profitability through the provision of quality customer service surrounding sales phone calls.
Key Result Areas
Meet sales goals and maintain sales margins
Consistently treats customers with integrity, honesty and credibility
Job Duties and Responsibilities
Answer customer inquiries and process sales orders via phone
Build and maintain strong relationships with customers and deliver personalized attention to each, providing the best in quality service and value
Pursue job leads, avoid price or competition checks where possible
Book service work/trouble shooting for technician to complete in order to ensure billing for work
Monitor quote success rates and watch for trends; keeping details on reasons for unsuccessful quotes
Attend year-round training sessions and product knowledge seminars
Competencies
Ability to identify areas for improvement and contribute potential solutions
Self-driven results oriented with a positive outlook and a clear focus on high quality business profit
A natural forward planner who can critically assess their own performance
An empathetic communicator, able to see things from the other person’s point of view
Well-presented and businesslike
A strong people-orientated and task-oriented individual
Understands the drivers of return on investment for each client
Core Values
Work ethic; be punctual, intelligent and efficient
Win as a team; care for your coworkers professionally and personally
Wow our customers; be respectful, intuitive, personal and efficient
As a provider of intelligent water solutions, Southern Irrigation strives to be best in the industry, and in return we provide amazing opportunities for our people.
Southern Irrigation offers impressive employee benefits such as 100% employer-paid health benefits plan, RRSP matching, culture and community events, paid leave, and opportunities for employee bonuses.
At Southern Irrigation we know our success is based on having all “A” players rowing in the same direction. Our Work (hard), Win (as a team), and Wow (our customers) attitude makes the environment at Southern Irrigation both challenging and fun.
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