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LAUZON VETERINARY HOSPITAL, Windsor ON
Customer Care Representative
Lauzon Veterinary Hospital is an Urgent Care Veterinary Hospital open 7 days a week from 8am until 8pm. We are a 5 vet 16 staff member team (and growing) who are dedicated to offering a family-like atmosphere to our staff and clients. We are currently looking for a dynamic Customer Care Representative to join our team!
The ideal candidate will enjoy a fun, supportive and dedicated group of caring professionals. This is a great opportunity to be a part of a growing team where learning possibilities are endless.
Lauzon Veterinary Hospital is a well-established busy Urgent Care small animal care hospital providing complete veterinary healthcare located in Windsor, Ontario. Our hospital is fully equipped with in-house lab equipment and a digital x-ray suite. We are a hybrid/urgent care hospital seeing both routine wellness and emergency appointments. LVH is actively growing and we are looking to add to our team of Customer Service Representatives to work in reception full time. Experience in a veterinary setting is an asset but not required. Our ideal candidate will enjoy working in a fast-paced environment with fun, hardworking, and animal loving staff.
As our ideal candidate, you will:
– have the ability to work proactively and independently as well as within a team
– have excellent communication and customer service skills
– be able to prioritize your workload
– answer phone, book appointments, respond to client needs
– maintain the cleanliness of the clinic, exam rooms and work stations
– be comfortable handling animals
– processing payments from clients
– administrative filing and invoicing
– unloading inventory
– assist with patient care if required
WHAT WE OFFER
- Friendly and supportive work environment
- Mentorship
- Continuing education allowance
- Competitive Compensation
- Access to medical webinar events throughout the year by leading specialists
- Comprehensive benefit plan including medical/dental coverage
- Access to Animal Care Technology online training
- Opportunity to advance in your career and career planning
- Commitment to the community and to helping pets in need
- Competitive medical and pet supply discounts
- Canada wide internal transfer opportunities
Job Types: Full-time, Permanent
Salary: From $17.00 per hour
Schedule:
- 10 hour shift
- 12 hour shift
- Day shift
- Evenings
- Weekend availability
Education:
- Secondary School (required)
Experience:
- customer service: 1 year (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
