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OVERVIEW
Reporting to the Account Director, the Account Supervisor plays an integral role within the account team through dedicated thought/brand leadership working towards executional excellence and management of the day-to-day workflow. This individual will be driven, organized and passionate about delivering great ideas efficiently and flawlessly.
WHAT YOU WILL DO
Account Management
- Functions as the key day-to-day client contact and responsible for accurate and timely communications to clients
- Builds a solid and lasting relationship with clients
- Looks for opportunities to deliver beyond client expectations and deepen the client / agency relationship
- Maintains appropriate contact with the necessary individuals on the client team, through the lifecycle of the project
- Contributes to the achievement of the client’s marketing and sales objectives through a collaborative and profitable relationship
- Create proposals and SOWs in Netsuite
Project Scoping
- Responsible for the creation of project briefs
- Support the Digital Producer and work with other departments leads in the estimation process
Financial Analysis
- Work with Finances and the Account Director to track, analyze and optimize project and account financial performance
Team Management
- Act as leader to more junior roles, coaching and training them in various tasks
- Participates in performance discussion meetings with assigned resources
WHAT YOU WILL BRING
- Strong written and oral communication skills in both English and French.
- University degree in the field of Marketing, Communications or related fields.
- 3 to 5 years of direct work experience in an account or project management capacity, including all aspects of process development, execution and managing a team, in web marketing environments.
- Demonstrate an interest and passion for marketing.
- Extremely organized and detail oriented, with experience managing multiple projects at the same time in a fast-paced environment.
- Strong oral and written presentation skills.
