VanWest College Looking for Regional Student Recruitment Manager at Vancouver, BC Full Time

VanWest College is looking for a Full-time Regional Student Recruitment Manager for Brazilian Students.

Duties:

• Communicate regularly with Directors to receive assignments and updates on priorities and to report on/review current projects/issues;
• Prepare annual marketing budget and marketing strategy in consultation with Marketing Director;
• Organizing and attending International education fairs or agent fairs in order to recruit new students and new agents according to assigned markets;
• Liaise with both local and international student recruitment agencies and associations;
• Plan/attend/follow up on agent visits according to assigned markets;
• Provide an outstanding customer service to potential and current customers with on time (within 24 hours) responses on e-mails, phone calls, Skype calls and other messages through all types of social media;
• Responding to inquiries from Portuguese applicants and provides information on programs and services at the College such as application procedures and admission requirements;
• Handle a full cycle of student enrollments and follow-ups;
• Review program price and gross margin goals for existing programs annually and establish new program pricing;
• Responsible for developing promotional materials like contents of brochures and website, newsletters, and agent manual for college programs and services special promotional offerings and gifts according to assigned markets;
• Develop/organize/support summer and winter programs as well as customized programs requested by agents, in consultation with the Marketing Director;
• Research (or delegate research) and analyze current information on the industry and competitors;
• Keep up to date in the industry through educational fairs, newsletters, trade journals, surveys, networking, language association meetings and the news. Apply this knowledge to the development of marketing strategies;
• Maintain and update marketing database, agent contracts and agent information, ensure that agents have all relevant updated promotional material;
• Provide assistance to other departments as needed. Communicate to relevant staff regarding issues;
• Ensure that VanWest College pursues a policy of high student and agent satisfaction;
• Provide information and orientation when needed to students, “walk-ins”, agents and visitors;
• Communicate clearly and concisely with agents, students, partners and co-workers on a regular basis;
• Provide translation from Portuguese to English for student survey and any student and agent inquiries if needed;
• Acts as a liaison regarding admissions with the Registrar’s Office, the Administrative staff, and teachers with respect to mutual interests pertaining to admission to the College;
• Work with Marketing Directors to meet annual recruitment targets for VanWest College, delivered through multiple channels;
• Schedule and follow up on trial lessons by meeting with prospective students and providing feedback to agents who refer these students to VanWest College;
• Handle student concerns in consultation with Marketing and Academic directors/managers. Keep a confidential record of meetings;
• Attend staff meetings and provide updates on marketing activities;
• Maintain company confidentiality and professionalism.

Qualification:

• Minimum 2 years of Sales or Customer Service Experience.
• Degree or Diploma in Business Marketing or a related field preferred.
• Proficient in spoken and written Portuguese and English.
• Prepare, organize and deliver presentations effectively.
• Knowledge of other cultures and languages.
• Strong written and oral communication skills.