Domtar Looking for Account Manager – Pulp and Paper at Montréal, QC Full Time

Title: Bilingual Account Manager – Pulp and Paper

Reports to: Canadian Regional Manager

Reporting to the Director of Sales your role as an Account Manager will be part of the sales group for the Canadian region for the province of Quebec. Your key responsibilities will be to identify sales opportunities and create sales plans that focus on existing key accounts, target accounts and new product development. This role will be responsible for creating and implementing strategies, and function as a member of the team for your specified territory/key account(s).

Within this role it is expected that you have and maintain current industry and market knowledge and trends to proactively manage and meet customer needs, while also finding and developing new customer relationships. Responsibility will include the management of current and prospective customers needs in maximizing profitable sales.

Job Responsibilities/Duties:

• Focus on business fit and customer selection, conduct high level business presentations, close strategic business opportunities
• Own customer relationships regardless of supply chain path, provide field sales support and strategically grow share of wallet
• Understand and work to minimize and manage channel conflict effectively.
• Help to communicate and implement policy, product, or procedural changes with customers.
• Maintain price discipline
• Consistent use of Salesforce to communicate market information and updates.
• Collaborate with management, sales operations, customer service, and marketing to address customer and target account needs
• Develop, maintain and enhance existing and new relationships with major customers and key account stakeholders
• Create and implement sales plans targeting key accounts, target accounts and new product development/entry for your assigned territory/account
• Establish, develop and maintain detailed knowledge on current customers, prospective customers and market industry trends
• Maintain customer site visits and communication to ensure best-in-class relationship management and customer satisfaction
• Execute sales strategies to achieve targets, plans and goals for your territory.
• Conduct customer presentations and meetings through all levels (sales to management) of your customer base.
• Display an imaginative and consistently productive approach in all manner of competitive conditions, establishing and providing creative solutions to customers needs

Key Skills:

• Able to work independently and creatively solve problems, bringing solutions to customers to proactively address their needs
• Ability to manage multiple customers, key accounts, stakeholders and projects to satisfy needs of customer
• Ability to manage cross functional teams of customer and Domtar resources when needed in customer environment
• Excellent ability to quickly establish rapport and knowledge with assigned customer account
• You demonstrate a strong work ethic and are self-motivated
• Team player with the ability to work collaboratively with personalities and business groups
• Superb communication skills: this means the candidate will be able to articulate clearly — verbally (in large group settings as well as one-on-one) and in writing
• Good attention to detail with strong written & oral communication and presentation skills
• Business acumen is organized, efficient, purposeful, professional, and works safely.
• Effectively navigates network of resources – internal and external.
• Excellent time and territory management
• Ability to see Big Picture
• Demonstrates an understanding of value vs. price.
• Displays leadership, influence and determination
• Excellent negotiation skills
• Able to adapt to changing market dynamics
• Technology competent (Microsoft Office)

Required Professional Experience/Qualifications:

• You have a minimum of 5-7 years of successful sales experience in a similar or related company/industry
• 2+ years of B2B sales experience
• The ability to travel is required
• Fluent in spoken and written French and English

Preferred Professional Experience/Qualifications:

• Understands manufacturing, print, converting equipment and trends
• CRM knowledge and experience (i.e. Salesforce)

Our offer:

• Alternative Work Arrangements; hybrid remote work and flextime;
• Competitive compensation, including annual bonus plan;
• An extended flexible insurance plan (life, medical, dental);
• An employee assistance program;
• A pension plan with matching company contributions to help make planning for your retirement easy;
• Employer-paid development and continuing education;

About Domtar:

Domtar is a leading provider of a wide variety of fiber-based products including communication, specialty and packaging papers, market pulp and airlaid nonwovens. With approximately 6,000 employees serving more than 50 countries around the world, Domtar is driven by a commitment to turn sustainable wood fiber into useful products that people rely on every day. Domtar’s principal executive office is in Fort Mill, South Carolina and Domtar is part of the Paper Excellence group of companies.

Job Type: Full-time

Pay: From $110,000.00 per year

Benefits:

• Automobile allowance
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Flextime
• Paid time off
• RRSP match
• Vision care
• Work from home

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Application question(s):

• What are your salary expectations?
• What is your level of French on a scale of 1 to 10?