City of Toronto Looking for PAYROLL BENEFITS PENSION SERVICE REP 3 at Toronto, ON Full Time

Job Category: Finance, Accounting & Purchasing
Division & Section: Pension, Payroll & Employee Benefits, PP&EB Transformation
Work Location: METRO HALL, 55 John Street
Job Type & Duration: Full-time, 1 Permanent, 6 Temporary (12-Months) vacancies
Hourly Rate and Wage Grade: $32.21 – $35.30
Shift Information: Monday to Friday, 35 hours per week
Affiliation: L79 Full-time
Number of Positions Open: 7
Posting Period: 28-Nov-2022 to 13-Dec-2022

Please note current available positions are in the following units:

Business Transformation: Payroll, Benefits and/or Pension Digital Employee File migration (6 temporary vacancies)

Business Services – (1 permanent vacancy)

The Payroll Benefits Pension Service Rep 3 will perform clerical and administrative functions related to payroll, benefits and/or pension processing.

Major Responsibilities:

• Organizes the administration of programs in the division.
• Prepares documents, statistical summaries and reports requiring assessment and analysis of data. Checks and corrects work for accuracy. Performs administrative duties as assigned by supervisor.
• Responds to telephone and in-person enquiries from employees, the public, other levels of government and external agencies, etc. regarding payroll procedures, policies and regulations.
• Monitors Memorandum of Settlements received for processing and ensures completion within strict timelines.
• Performs data entry of timesheets and attendance for all staff in the division and performs routine system entries.
• Coordinates meetings, schedules events, notify participants, distributes agenda, etc. Takes minutes as required.
• Establishes and maintains manual and computerized filing and data retrieval information systems, including file correspondence, records, and reports. Files/inputs and retrieves information for responding to inquiries, and reports. Maintains and updates official documents and policies.
• Answers inquiries and maintains mail that relates to payroll/benefit, ensuring it is appropriately processed.
• Prepares correspondence and performs varied clerical duties involving the operation of the unit.

Key Qualifications:

Your application must describe your qualifications as they relate to:

You must also have:

• Excellent organizational and time management skills, including attention to detail, and the ability to set and deal with conflicting priorities and meet deadlines.
• Excellent interpersonal skills with the ability to communicate effectively with all levels of staff, elected officials, the public and external contacts in person, by telephone and in writing.
• Ability to work collaboratively as part of a team and establish good working relationships with staff at all levels in the organization as well as external clients.
• Knowledge of payroll and benefit related legislation, collective agreements, employment standards, policies and procedures is considered an asset.
• Ability to enter and retrieve payroll information using computer based systems.
• Ability to exercise independent judgment and discretion in dealing with confidential operational matters and management staff.
• Fundamental business mathematical skills, and the ability to perform computations and calculations accurately.
• Strong analytical and problem-solving skills in combination with the ability to perform duties with minimal supervision.
• Ability to plan and organize appointments, meetings, etc.
• Ability to manage large volume of information both hard copy and electronic. Experience with filing systems is an asset.
• Basic understanding of technology assets in a standard office environment and ability to, with training, assist PPEB employees in their use and installation.
• Ability to work overtime, evenings and weekends, as required.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City’s Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.