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Position: Coordinator, People and Development
Salary: $58,319.24 – $66,096.20
Classification: AO18
Status: Full-time
Location: Vancouver
Closing Date: January 2, 2023
Position #: 00100495
Competition #: DBC 2022-41
If you are interested and you meet the selection criteria please apply with your cover letter and CV prior to 4 PM January 02, 2023.
You must be a Canadian citizen or permanent resident to apply for this full-time opportunity.
The initial salary for this position will start at the beginning of the listed salary range with the opportunity to advance up the pay grid in annual increments. An eligibility list may be established.
On November 1, 2021 the BC Public Service announced the COVID-19 Vaccination Policy that defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here.
Destination BC is recognized globally for our strong, authentic brand, our award-winning creative and leading-edge marketing, and our destination management strategies. We work hard, play to our strengths, support each other unreservedly, and consider it a privilege to share the transformative power of BC’s experiences with the world. We offer the opportunity to love what you do by engaging in exciting and innovative work and immersing yourself in a collaborative work culture that is committed to empowerment and employee learning and development. Our primary workplace model is a combination of in office and work from home based on a split week giving you the best of both worlds.
We are a provincially funded, industry-led Crown corporation that supports a strong and competitive future for BC’s tourism industry through a combination of global marketing, destination development, industry learning, cooperative community-based programs, and visitor servicing. The Corporation strives to grow sustainable social, cultural, environmental, and economic benefits for all British Columbians through the encouragement and promotion of responsible travel. Destination BC receives approximately $52 million each year, out of a Provincial investment of about $140 million in BC’s tourism ecosystem. These investments help to improve the visitor experience, support businesses and communities, and strengthen BC’s worldwide reputation as a destination of choice. For more information about Destination BC’s programs and services, please visit www.DestinationBC.ca.
Destination BC’s People & Development team provides human resources guidance to our staff of 100+ through the development of people-focused programsand projects that support DBC’s strategic priorities. . As a Crown Corporation, we leverage the efficiencies of the Public Service Agency to deliver recruitment, policy and people management processes in alignment with Agency directives. Our new People & Development Coordinator will be collaborative, efficient and caring and be the perfect blend of effective administrator and creative team member.
Destination BC is committed to ensuring diversity, equity, and inclusion within our organization and in all aspects of our work, and welcome applications from all qualified job seekers. If you are an applicant with a disability, we will ensure workplace accommodations are in place to enable you to do your best work.
A safe and respectful workplace for all employees is s a leading priority for our organization, and as part of this, we are committed to the health and safety of our employees, industry partners, sub-contractors, and community during COVID-19 and beyond.
For inquiries regarding accommodation requirements, or to learn more about our commitment to the health and safety of our employees during COVID-19, please contact dbccareers@destinationbc.ca. For more information about Destination BC’s programs and services, please visit www.DestinationBC.ca.
Indigenous Applicant Advisory Service is available to applicants who self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For advice and guidance on applying and/or preparing for an interview for this opportunity, we invite applicants to connect with the Indigenous Applicant Advisor, by email: IndigenousApplicants@gov.bc.ca or by phone: 778-698-1336.
PURPOSE OF POSITION
Driven by Destination BC’s Corporate Strategy, the People and Development team aligns human resource management with corporate goals to ensure our organization has the people, capabilities and culture it needs to continue collaborating, innovating, actioning insights, being courageous and achieving winning results.
Reporting directly to the Director, People and Development, the Coordinator provides general human resource services to support Destination BC’s operations. This position takes a lead role in coordinating recruitment, employee engagement activities, learning and development initiatives, and organization-wide performance reviews. The Coordinator participates in special projects and plays a key role in planning corporate meetings and events.
This position provides technical and systems assistance (time and pay online portal), produces ad-hoc reports, and makes recommendations for ongoing improvements and updates to Destination BC’s People and Development policies, procedures and programs. Responsible for maintaining accurate and up-to-date employee data and human resource files, this position requires a high degree of confidentiality and accuracy.
As a central point of contact for employees, prospective recruits and the BC Public Service Agency, this position builds positive partnerships and develops a good understanding of human resource management within a unionized environment and related collective agreements.
SPECIFIC ACCOUNTABILITIES / DELIVERABLES
- Leads the coordination of full-cycle recruitment processes including: updates/creates job descriptions and postings, establishes screening criteria and assessment tools, liaises with the BC Public Service Agency to process hiring requests, corresponds with applicants in a timely manner, schedules interviews, drafts offer and regret letters, maintains meticulous files and responding effectively to hiring audit requests.
- Actively supports Destination BC’s new employee orientation program and serves as a key point of contact for new hires and provides guidance to hiring managers to ensure new hires have the best start to their career with Destination BC.
- Coordinates and tracks progress on a variety of People and Development projects.
- Develops accurate administrative systems to support efficient and effective human resource management and reporting and maintains a suite of confidential employee data including organizational charts, performance reviews, leave management, and salary information.
- Sources, writes and edits content for internal employee communications, policies, and presentations.
- Acquires and maintains HR knowledge as it pertains to the professional field of Human Resources and the BC Public Service’s HR policies, practices and collective agreements. Applies and shares this knowledge with employees across the organization.
- Provides excellent human resources services to the organization; responds to inquiries in a timely manner, provides advice on best practices, and guides employees to available and appropriate resources as needed;
- Plans and coordinates events and activities to support employee engagement, including: annual staff meetings, learning and development sessions, staff appreciation activities, etc.
- Maintains People and Development program area financial systems including invoices budget forecasting, processing, budget tracking and contract management;
- Provides quarterly reports on organizational hiring activity, departures, overtime, leaves (STIIP and special), etc.
- Proactively recommends improvement to People and Development’s practices and policies, and escalates issues to the attention of the Director, People and Development.
- Proactively builds relationships with employees across the organization as well as with the BC Public Service Agency.
QUALIFICATIONS:
- A post-secondary level of education in Human Resources or a related field (such as public administration, business administration, or communications) or equivalent combination of education and experience.
- A minimum of one to three years’ experience coordinating and implementing corporate programs and projects.
- A minimum of one year coordinating recruitment programs and services.
- Experience conducting research and providing findings and recommendations to support program, product or service development.
- Experience developing communications materials (e.g., communications and event plans, speaking notes, presentations, newsletters, website content etc.)
- Experience maintaining records management systems, processing invoices, tracking budgets, drafting contracts, submitting paperwork and verifying information with a high degree of accuracy.
- Experience planning and coordinating special events, teambuilding activities and employee training.
- Demonstrated ability to build strong, positive relationships and to work effectively with others.
- Knowledgeable in HR policies and best practices, collective agreements and related employment legislation considered an asset.
- Preference may be given to applicants with the CPHR designation
- Preference may be given to candidates with demonstrated Human Resources work experience within a public sector, unionized work environment.
COMPETENCIES:
- Service Orientation implies a desire to identify and serve customers/clients, who may include the public, co-workers, other branches/divisions, other ministries/agencies, other government organizations, and non-government organizations. It means focusing one’s efforts on discovering and meeting the needs of the customer/client.
- Teamwork and Cooperation is the ability to work co-operatively within diverse teams, work groups and across the organization to achieve group and organizational goals. It includes the desire and ability to understand and respond effectively to other people from diverse backgrounds with diverse views.
- Results Orientation is a concern for surpassing a standard of excellence. The standard may be one’s own past performance (striving for improvement); an objective measure (achievement orientation); challenging goals that one has set; or even improving or surpassing what has already been done (continuous improvement). Thus, a unique accomplishment also indicates a Results Orientation.
- Planning, Organizing and Coordinating involves proactively planning, establishing priorities and allocating resources. It is expressed by developing and implementing increasingly complex plans. It also involves monitoring and adjusting work to accomplish goals and deliver to the organization’s mandate.
- Analytical Thinking is the ability to comprehend a situation by breaking it down into its components and identifying key or underlying complex issues. It implies the ability to systematically organize and compare the various aspects of a problem or situation, and determine cause-and-effect relationships (“if…then…”) to resolve problems in a sound, decisive manner. Checks to ensure the validity or accuracy of all information.
- Expertise includes the motivation to expand and use technical knowledge or to distribute work-related knowledge to others.
ORGANIZATION CHART
Vice-President, Corporate Development
Director, People and Development
Advisor, People and Development
Coordinator, People and Development
HOW TO APPLY & APPLICATION REQUIREMENTS:
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the job requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the above Job Description. A Criminal Record Check (CRC) will be required.
A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.
A resume is required as part of your application. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
As part of the application process, you will be prompted to complete an online questionnaire to demonstrate how you meet the job requirements. Responses to this questionnaire will be used to shortlist applicants against the job requirements.
Please allot approximately 30 minutes to complete the application.
Only applications submitted using the online application portal will be accepted.
Applicants who are successful in proceeding to the next step in our recruitment process will be contacted after the posting’s closing date.
