Please note: This is a fully-remote role, and you are able to work anywhere in Canada
SaaSquatch is changing the way companies grow through our unique Product Led Growth platform which allows companies to run embedded reward, loyalty and referral programs without the cost, slow downs or missing features of in-house developed solutions.
With years of experience we’re helping the biggest and fastest growing companies in the world remove the biggest challenge of customer marketing; engaging customers where they spend their time – inside a company’s web or mobile app.
Right now, we’re adding a Program Strategy Manager to the Customer Success team. As the Program Strategy Manager, you will be the trusted advisor to our customers and are ultimately responsible for maximizing the value our clients derive from using the SaaSquatch platform. You will lead strategic conversations with clients and help them achieve their business goals. You will be the voice of the client internally, ensuring the team fully understands client needs, trends, challenges and success stories.
In this role you will take your knowledge and experience in building successful customer marketing programs that engage with customers that grow the business. You will have a massive impact on our entire customer base by expertly advising them on building best in class referral and rewards marketing programs using our SaaS platform.
This role will enable you to bring your skills, knowledge, and experience to hundreds of people across a broad set of B2B and D2C industries that the SaaSquatch customers represent. Are you a natural relationship builder? Do you have a passion for MarTech and are excited at the opportunity to strategize, build and promote next-level Advocacy programs? Do you have a background in marketing and want to make a change to be more customer facing? We think this could be the opportunity for you!
What you will do:
What you will bring:
Benefits of working at SaaSquatch:
Everyone has a Place at SaaSquatch
If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply.
Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.
SaaSquatch welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process.
Finally, we know from time to time emergencies happen and you may need to reschedule an interview – we understand and encourage you to communicate without worrying about losing the opportunity or your credibility.
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