Customer Service Agent, Part-Time (Edmonton)
For over 75 years, Executive Flight Centre Aviation (EFC) has been providing first class services to the aviation fueling and airport services industry. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC offers a diverse range of aviation services to meet the needs of airports and aerodromes. Our vision is to be the best-in-class aviation partner for our people, our customers, and our community.
EFC is committed to creating and sustaining an inclusive and diverse work environment, while upholding the principles of employment equity. Your participation in this important process is greatly appreciated. We encourage applicants to self‐identify as a member of one or more of the employment equity designated groups – Women, Aboriginal peoples, Persons with Disabilities and/or Members of Visible Minorities. The information collected will be used solely to carry out our obligations under the federal Employment Equity Act.
Our Edmonton location is seeking experienced Customer Service Agents to support our diverse operations in a part-time capacity.
The successful candidate must be available to work Friday – Monday Between 4AM – 2PM
Overtime may be required and the successful candidate must be flexible to adjust shift start/end times as needed.
Main Functions:
The Customer Service Agent (CSA) is responsible for providing professional and courteous customer service in person and via telephone. The Customer Service Agent is accountable for greeting, checking in, taking reservations and processing customer payments. They will troubleshoot, address and resolve customer inquiries and concerns. The CSA promotes Executive Flight Centre, acting as a brand ambassador, providing positive experiences to all customers.
Responsibilities:
Qualifications and Experience:
What EFC can Offer?
Please visit our web site at http://www.efcaviation.ca/ for a complete description of our company and to view other career opportunities and to apply for this role with your resume.
We thank all applicants for their interest in Executive Flight Centre; however, only candidates selected for interviews will be contacted.
INDALL
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