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As the leading and largest residential property management company in North America, FirstService provides full-service, professional community management services to more than 8,000 properties and over 1.6 million residential units across three provinces in Canada and twenty-one states in the United States. Each day, every member of our team strives to fulfill our mission – to deliver exceptional service and solutions that enhance the value of every property and the lifestyle of every resident in our care.
Why choose Us
We offer career advancement opportunities
A comprehensive benefit plan
Work perks
Discounted gym membership
Hybrid work environment with flex hours
Employee Assistance Program
Casual dress code
The opportunity to be a part of a great team
Essential Duties & Responsibilities:
Support and drive change initiatives organizationally
Track and report on key HR metrics, analyse the information to make recommendations for continuous improvement operationally and for our associates
Continue to make us a Great Place to Work, by driving a great associate experience, investigating employee relations issues and providing through and accurate communication
Ensure organizational legislative compliance, through program and policy development
Support effective divisional talent management through execution and follow up of succession planning programs, and internal promotions
Work in collaboration with HRBP’s and the VP, Human Resources to support, develop, implement, and enhance associate coaching, feedback, recognition, discipline and termination processes.
Work in collaboration with local and regional managers on safety activities, including but not limited to: safety committee, safety training, annual training, on-site training and site visits, and recommendations for safe workplace activities and practices.
Lead and facilitate training sessions
Develop and implement training programs, using LMS and classroom based methodology
Education & Experience:
2+ years broad generalist experience preferred
Experience facilitating to large and diverse groups of people
Bachelor’s degree in business, human resources or related discipline, preferred.
Human Resources certifications including CHRP (certified through the HRMA) strongly preferred.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Adaptability and a positive attitude
Excellent written and verbal communication with strong interpersonal skills
Ability to work independently within the discretion of the position, with support from national Human Resources leadership
Demonstrated ability to influence, advise and build trust with various stakeholders.
Tools & Equipment Used:
Computer and peripherals, standard and customized software applications and tools, and usual office equipment.
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
“INDHON”
